Center of Excellence Quality Assurance IT Manager – remote
Emploi États-Unis
Titre du poste : Center of Excellence Quality Assurance IT Manager – remote
Entreprise : AAA
Description du poste : External candidates: In order for your application to be correctly processed please sign-in before you applyInternal candidates: Please go to Workday and click « Find Jobs » link under CareerThank you for considering opportunities with us!Job Title Center of Excellence Quality Assurance IT Manager – remoteRequisition Number R7161 Center of Excellence Quality Assurance IT Manager – remote (Open)Location Arizona – Home TeleworkersAdditional Locations Alabama – Home Teleworkers, Alabama – Home Teleworkers, Arkansas – Home Teleworkers, California – Home Teleworkers, Colorado – Home Teleworkers, Connecticut – Home Teleworkers, Delaware – Home Teleworker, District of Columbia – Home Teleworkers, Florida – Home Teleworkers, Georgia – Home Teleworkers, Idaho – Home Teleworkers, Illinois – Home Teleworkers, Indiana – Home Teleworkers, Iowa – Home Teleworkers, Kansas – Home Teleworker, Kentucky – Home Teleworkers, Louisiana – Home Teleworkers, Maine Home Teleworkers, Maryland – Home Teleworkers, Massachusetts – Home Teleworkers, Michigan – Home Teleworkers, Minnesota – Home Teleworkers, Mississippi – Home Teleworker, Missouri – Home Teleworker, Montana – Home Teleworkers {+ 20 more}Job InformationCSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life’s uncertainties, and we’re proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Center of Excellence Quality Assurance IT Manager! Join us and support CSAA IG in achieving our goals.Your Role: This position provides leadership and direction to technical staff supporting CSAA IG’s I.T. Systems. Must achieve competency level where they can manage highly skilled technical staff. This position plays a key role in the Information Technology Systems Division’s Department management team in bringing current knowledge and expertise to CSAA IG’s IT Division.Your work:Lead, mentor, manage and grow a high-performance team, foster a culture of collaboration, innovation, and continuous improvement.Provides leadership and technical guidance on specific projects and resource management for team members to meet aggressive delivery timeline.Reviews and obtains detailed understanding of project scope, requirements and design to utilize the appropriate test method to test against them. Determines testing strategy and plan.Develops, execute and debug automated test scripts, support the automation of individual test cases.Manages/develops comprehensive test plans from functional requirements and design specifications for medium to large scale projects.Design and implement an ever-evolving Workstream of test framework capabilities with a product like focus on developer/test needs and usage patterns.Develop tooling and frameworks and operational patterns for both functional/integration testing and load/performance testing using AI/No Code tools and frameworks.Have strong opinions and have strategic engagements to implement, rollout, sunset, and support test frameworks and tools across 100+ developersCollaborate with development, CICD, Infrastructure, SRE, network engineering teams, to build the roadmap and implementation plans for developing innovating in test frameworks and capabilitiesDesign with observability and reliability core principles so that a small team can have an outsized impact.Actively participates in requirements and design review meetingsEnsures problems arising from troubleshooting efforts are isolated and documented to facilitate problem resolutionEnsure the reliability, scalability, and performance of the systems and services developed by delivery team.Researches and communicates to senior management the latest information on software test process improvementsMonitor and report on key performance metrics, making data-driven decisions to optimize TE/SET operationsEnsure the reliability, scalability, and performance of the systems and services developed by delivery team.Required Experience, Education and SkillsBachelor’s degree or equivalent experience in related area (Computer Science, Engineering, or Business) or an equivalent combination of education and experience10 to 15 years experience in a similar technical environment5+ years management experience in insurance IT domain areaLead a team of Quality Engineers by providing technical guidance and mentorship while modeling CSAA’ leadership behaviors.Develop and expand our test automation framework and test coverage.Develop working knowledge of the entire application stack including tests at all levels. (In Sprint, Integration, and End-to-end).Collaborate with Product Managers, Software Engineers, Data Engineers, and with the wider product and development team to understand how new features should be tested and to contribute to automated tests for these new features.Collaborate with engineers to define and implement mechanisms to inject testing earlier into the software development process.Identify, share, and nurture the adoption of best practices in code health, testing, testability, and maintainability. You should champion clean code and the concept of the test pyramid.Lead investigation and resolution efforts for critical, high impact problems, defects, and incidents.Seek opportunities where technology can be utilized to improve the business and provide more efficient processes.Apply knowledge of current industry trends and techniques to formulate solutions for software engineering problems.Analyze complex software systems and collaborate with others to improve the overall design, testability, and quality.Strive for the fastest feedback possible. Test parallelization should be a top priority. You see distributed systems as a core challenge of good test automation infrastructure.Configure automated tests to execute reliably and efficiently in CI/CD environments.Track and communicate test results in a timely, effective, and automated manner.Work independently to tackle well-scoped and loosely scoped problems.Seek opportunities to expand technical knowledge and capabilities.Provide technical guidance and mentorship to less experienced employees.Perform other duties as assignedWhat would make us excited about you?Specific project management experience in the insurance arenaExperience in applying in-depth understanding of emerging technologies, business best practices and overall market trendsCreates a collaborative, inclusive and psychologically safe environment, demonstrating authenticity and fostering trust to inspire and empower team members and colleaguesActively shapes our company culture through words and actions (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects, encouraging team member involvement in these activities)Champions our cultural norms (e.g., willing to have cameras when it matters: interviewing candidates, building relationships with team members, etc.)Translates our enterprise strategy and priorities for their team members to connect to the bigger pictureDemonstrates a company ownership mindset, thinking beyond boundaries of their own areaTravels as needed for role, including enterprise meetings, divisional / team meetings, and other in-person meetingsFulfills business needs, which may include investing extra time, helping other teams, etcCSAA IG CareersAt CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.Join us if you…BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.COMMIT to being there for our customers and employees.CREATE a sense of purpose that serves the greater good through innovation.Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team atIn most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us.If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.CSAA Insurance Group is an equal opportunity employer.The national average salary range for this position is $152,010 – $168,900. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on county of residence. The full salary range for this position across all the states we hire in is $151,899 – $202,500. This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 15% of eligible pay.If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.Must have authorization to work indefinitely in the US.Please note we are hiring for this role remote anywhere in the United Stateswith the following exceptions: Hawaii and Alaska.#LI-SB1.
Salaire attendu : $152010 – 168900 per year
Localisation : Arizona
Date du poste : Sat, 24 May 2025 01:02:32 GMT
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