Poste de Directeur Commercial chez Hilton en Chine
Informations Générales
Entreprise : Hilton
Localisation : 西藏日喀则地区
Date d’affichage : 27 juin 2025
Salaire attendu : Non spécifié
Description du Poste
Le directeur commercial joue un rôle essentiel dans la gestion stratégique d’un hôtel Hilton. En établissant des relations de travail efficaces avec les membres clés de l’équipe, notamment le directeur général et les directeurs d’opérations, des ressources humaines et des finances, il contribue à la planification stratégique et aux objectifs globaux de l’hôtel. Ce poste exige un engagement à respecter les normes d’entreprise et à maintenir l’intégrité de la marque.
Responsabilités Principales
Le directeur commercial est chargé de plusieurs tâches critiques, notamment :
- Assister le directeur général dans les domaines de la gestion des revenus et du marketing de l’hôtel.
- Gérer les départements de ventes, réservations, communication marketing et revenus.
- Développer et mettre en œuvre des prévisions budgétaires et des plans d’action annuels, trimestriels et mensuels.
- Établir des stratégies de marketing adaptées aux dynamiques de marché en temps réel.
- Évaluer et surveiller les activités marketing en cours et la dynamique du marché.
- Gérer les relations clients et assurer une communication proactive.
Profil Recherché
Pour réussir dans ce rôle, le candidat idéal doit posséder un ensemble de compétences notamment :
- Expérience managériale dans le secteur hôtelier international (minimum 5 ans).
- Bachelor’s degree en gestion ou domaine connexe.
- Compétences en communication, organisation et présentation.
- Maîtrise des langues chinoise et anglaise, tant à l’oral qu’à l’écrit.
- Capacité à formuler et implémenter des budgets et des plans d’affaires.
Valeurs et Culture d’Entreprise
*Hilton* se positionne comme le leader global dans le secteur de l’hôtellerie, cherchant à offrir des expériences inoubliables à ses clients. L’entreprise prône des valeurs telles que l’intégrité, le travail d’équipe et l’urgence dans l’exécution. Ces valeurs sont essentielles dans la recherche d’un directeur commercial qui adhérera à une culture d’hospitalité et de responsabilité.
Opportunités de Carrière
Ce poste constitue une opportunité unique de travailler au sein d’une entreprise réputée pour son engagement en matière de service client et d’expérience inégalée. Les candidats auront la chance de contribuer au développement stratégique de l’hôtel et à la réalisation d’objectifs commerciaux ambitieux.
Postuler
Si ce poste vous intéresse et que vous répondez aux critères mentionnés, nous vous invitons à postuler dès maintenant. Cette annonce reflète l’engagement de Hilton à offrir des opportunités égales et à favoriser un environnement de travail inclusif.
📅 Date de publication de l’offre : Fri, 27 Jun 2025 01:14:09 GMT
🏢 Entreprise : Hilton
📍 Lieu : 西藏日喀则地区
💼 Intitulé du poste : Commercial Director
💶 Rémunération proposée :
📝 Description du poste : With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.The Commercial Director is responsible for the overall strategic management of the hotel by establishing effective working relationships with senior team members, in particular the General Manager, Director of Operations, Director of Finance and Director of Human Resources. This role provides support and advice to the General Manager in strategic planning and overall business goals relating to business development issues of the brand and the hotel, protecting and guarding corporate standards, brand integrity and hotel image.What will I be doing?As the Commercial Director, you will be responsible for performing the following tasks to the highest standards:
- Assist the General Manager to complete all work related to revenue and marketing of the hotel, completing work assigned by the General Manager.
- Responsible for the management of Sales, Banquet Sales, Revenue Management, Reservations, and Marketing Communications.
- Lead the hotel business team to achieve relevant key indicators, including but not limited to managing the hotel’s continued profitability, ensuring the hotel’s revenue and profit, and guest satisfaction to meet or exceed the standard requirements.
- Develop the hotel’s annual / quarterly / monthly budget forecast and work plans, implementing them effectively.
- Participate in developing and implementing hotel and departmental policies and regulations.
- Develop marketing strategies and promotion plans to adjust to the market situation in real time.
- Supervise and drive the progress and implementation of marketing plans.
- Set clear objectives for business development, implement personal skill development, performance review trainings and other trainings.
- Monitor and evaluate current initiated marketing activities and market dynamics.
- Manage the internal operation of the department to ensure that the fixed assets and operational items of the department are well maintained.
- Conduct regular market research and obtain information about competitors.
- Set pricing strategies and sales targets for the hotel.
- Manage special projects and other related businesses.
- Ensure efficient use of departmental resources.
- Manage human resources within the department, including selection of recruiters, training of department staff, team building, employee performance evaluation, etc.
- Ensure that department staff are clear about the responsibilities assigned to them.
- Take immediate corrective action when the interests of the department or hotel are jeopardized.
- Manage customer relations and services, including customer needs, product and service knowledge, sales effectiveness, communication skills and customer feedback.
- Manage departmental expenses and budgets.
- Prepare a forecast of the department’s monthly expenses and submit it to the hotel on the scheduled date.
- Control departmental costs in accordance with hotel policies to avoid waste.
- Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards.
- Ensure the filing of departmental documents and related information.
- Maintain communication with all operating departments within the group to maximize sales opportunities.
- Promote hotels in relevant industries at home and abroad.
- Actively participate in sales activities initiated by Hilton.
- Organize promotional trips for target markets.
- Maintain good relationship and communication with target markets at home and abroad.
- Ensure that all system related revenue data are accurate and in full compliance with Hilton international standards.
- Respond to demands, adjust, and perform any reasonable tasks and additional responsibilities as directed by the hotel, industry and company.
- Adhere to hotel safety policies, emergency rules and procedures.
- Ensure employees fully understand and follow the contents of the employee handbook.
- The department reserves the right to change or supplement the job description if necessary.
- Perform any other reasonable duties assigned.
What are we looking for?A Commercial Director serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Hospitality: Volunteer to provide unparalleled hospitality.
- Integrity: Do what you should do all the time.
- Leadership: Strive to be a leader in both your industry and your community.
- Teamwork: Actively promote teamwork spirit in all work.
- Ownership: take responsibility for your actions and make decisions.
- Now: Operate with urgency and discipline.
- Bachelor’s degree.
- At least 5 years of relevant management experience in international hotel chains.
- Good English and Chinese reading and writing skills.
- Able to formulate and implement operating budgets and business plans.
- Able to effectively market and position the brand at desired levels.
- Able to manage the Sales department.
- Able to assist the General Manager and Management in achieving the hotel’s overall business objectives.
- Knowledgeable of political, economic and social issues, and market trends.
- Good communication, organizational and presentation skills.
- Able to lead, guide and develop employees.
- Knowledgeable of and able to deal with crisis.
What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
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