Collection Manager

Emploi Inde

Titre du poste : Collection Manager

Entreprise : Weekday AI

Description du poste : Job Description:This role is for one of the Weekday’s clientsMin Experience: 1 yearsLocation: AhmedabadJobType: full-timeWe are seeking a proactive and detail-oriented Collection Manager with 1 to 4 years of experience in managing collections for Home Loans and Mortgage Loans. The ideal candidate will be responsible for monitoring and improving the recovery process while maintaining a strong customer relationship and ensuring adherence to regulatory guidelines.You will play a critical role in reducing delinquency, maximizing recovery, and maintaining a healthy loan portfolio. This role requires strong communication and negotiation skills, along with a firm understanding of collection strategies specific to secured lending products like home loans and mortgages.Requirements:Key Responsibilities:

• Manage the end-to-end collections process for home loan and mortgage loan portfolios.
• Monitor accounts to identify outstanding debts and proactively contact defaulters to secure timely repayments.
• Conduct regular follow-ups through calls, emails, field visits (if required), and legal notices.
• Analyze delinquent accounts and devise strategies to reduce non-performing assets (NPAs).
• Maintain accurate and updated records of collections, interactions, and repayment status.
• Collaborate with legal teams for initiating recovery processes through legal means when necessary.
• Maintain a balance between client relationship management and achieving recovery targets.
• Coordinate with credit, operations, and sales teams to understand borrower profiles and loan history.
• Identify early warning signals (EWS) to minimize risk and prevent default.
• Provide timely MIS and collection reports to management on the performance of delinquent accounts.
• Ensure strict compliance with RBI norms and internal risk and audit guidelines during the collection process.

Required Skills & Qualifications:

• Bachelor’s degree in Finance, Commerce, Business Administration, or related field.
• 1 to 4 years of relevant experience in loan collections, specifically with home loans or mortgage loans.
• Strong understanding of collection lifecycle and legal recovery mechanisms for secured loans.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to manage field collection agents and external recovery partners.
• Proficient in using collection tools, CRM systems, and Microsoft Excel.
• Goal-oriented mindset with a focus on recovery performance and risk mitigation.
• Familiarity with housing finance company operations and NBFC guidelines is an added advantage.

Preferred Candidate Traits:

• Experience in working with banks, NBFCs, or housing finance companies.
• Knowledge of local markets and customer behavior related to home financing.
• Comfortable with field visits (as needed) and managing recovery escalations.
• Ability to handle high-pressure situations with professionalism and tact.

Salaire attendu :

Localisation : Ahmedabad, Gujarat

Date du poste : Thu, 22 May 2025 22:48:15 GMT

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