Commercial Operations Assistant
Emploi Panama
Titre du poste : Commercial Operations Assistant
Entreprise : ARKA Consultores
Description du poste : Detalle del aviso:Provides day-to-day commercial and logistic support between Commercial Managers, suppliers, customers, third parties and internal teams to ensure effective and efficient administration of the contracts.Shipping and Logistics:Responsible for the logistic and operational coordination of the shipping, and transportation of the goods (RD).
- Coordinate the preparation and review of shipping documents and its delivery to final customer.
- Assist and provide guidance to suppliers and customers with the documental process.
- Keep abreast of international trading legislation to facilitate in an effective manner imports and export.
- Manage Logistic claims from customers in liaison with the Risk management team, Quality Assurance (Technical Team), and Sales Managers.
- Maintain shipping and logistics records and databases.
Customer Service:Responsible to coordinate all the documental aspects of the commercial and operational activity to ensure the effective and efficient administration of the commercial contracts:
- Issue and monitor contracts and ensure its closure in terms of:Issuance of settlement statements for the suppliers and customers. Follow up the quality claims and productions rejects.
- Maintain business records and databases.
- Accountable for the completion of the end-2-end trading process, invoicing, costing, request payment to suppliers, follow on accounts receivables, others.
- Assist customers and suppliers to ensure a high level of satisfaction and prompt response.
- Supporting and advising the Commercial Team on trading terms.
- Liaise with the Finance department to follow up Accounts Payables and Accounts Receivables.
- Assist Finance department answering queries and/or clarifications during the reconciliation process.
QualificationsExperiences and Education:
- Bachelor’s degree in business administration, international commerce, or related field.
- Prior experience in import/export role preferably from international trading company
Competencies / attitude / skills: –
- Highly organized with strong attention to detail and process oriented.
- Ability to prioritize and manage own workload and escalate issues in a timely manner within the members of the team.
- Familiar with customs procedure, import & export documentation (not excluding).
- Excellent communication, interpersonal skills, curiosity, and interest to learn from our business and take on more responsibilities through the time.
- MS Office 365 proficient (Outlook, Word, Excel, PowerPoint are required; Power BI, Teams, OneDrive, Smartsheet, and Dynamics 365 are a plus).
- Experience in logistics operations & knowledge of customer service will be an advantage. – Familiar with invoice management in an ERP will be an advantage.
Languages
- Fully bilingual, English/Spanish; written, verbal and able to proofread and translate written materials.
La empresa:Arka inició operaciones en Panamá en diciembre de 1997, consolidándose como socio estratégico en el área de Recursos Humanos atendiendo a más de 250 empresas clientes. Cada año Arka emplea en Panamá a más de 2000 personas. Nuestro eslogan es: Vive lo que eres, ama lo que haces.
Salaire attendu :
Localisation : Ciudad de Panamá
Date du poste : Wed, 04 Jun 2025 22:33:14 GMT
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