Customer Service and Operations Coordinator
Emploi Afrique du Sud
Titre du poste : Customer Service and Operations Coordinator
Entreprise : Somewhere
Description du poste : Customer Service and Operations Coordinator
Work Hours: Monday to Friday
Shift Options: Flexible – 7:00 AM to 3:00 PM PST or 8:00 AM to 4:00 PM PST
Salary: $1,000–$1,200/month (based on experience)About the CompanyWe are a fast-growing e-commerce home decor brand with a design platform and blog dedicated to bringing stylish interiors to life. Our team is passionate about aesthetics, design, and delivering an elevated customer experience.Key ResponsibilitiesServe as the primary point of contact for over 40 interior designers and clients based in Los AngelesRespond to inquiries within one hour during working hoursManage calendars and schedules accurately and efficientlyUpdate and manage Shopify inventoryCollaborate with the founder via Slack and WhatsAppWrite and edit blog posts and pitch content ideas during slower periodsEnsure all communication is warm, polished, and professionalQualifications & SkillsBased in Latin America or South AfricaFluent in English (Spanish is a plus)Proactive, detail-oriented, and able to thrive in fast-paced environmentsPrior experience in operations, administration, customer support, or virtual assistanceExperience dealing with high-end clientsProficient in ShopifyStrong writing and editing skillsAbility to match tone and communication style intuitivelyBonus PointsExperience in luxury e-commerceA self-starter with a strong sense of ownershipBackground in working with creatives or interior design clientsWhy Join UsWork with a recognized brand in the home decor industryOpportunities to grow in digital marketing, design, and e-commerce operationsRemote work with a flexible scheduleBe part of a creative, collaborative, and design-focused communityIf you’re organized, enthusiastic, and love working with creative professionals, we’d love to hear from you.
Salaire attendu :
Localisation : South Africa – South America
Date du poste : Sat, 24 May 2025 22:33:16 GMT
Postulez dès maintenant !