Emploi Portugal
Titre du poste : Dutch Speaking Customer Service for Online Retail Department – Work In Lisbon
Entreprise : Mercier Consultancy
Description du poste : Mercier Consultancy is excited to announce an opportunity for a Dutch Speaking Customer Service Agent in our Online Retail Department, with the exciting option to work in beautiful Lisbon, Portugal. In this role, you will provide exceptional support to Dutch-speaking customers shopping online, assisting them with inquiries regarding product availability, order processing, returns, and more. You will play a pivotal role in ensuring a seamless shopping experience that leaves customers satisfied and eager to return. If you are a dedicated professional with a passion for online retail, we would love to welcome you to our team!Responsibilities
- Deliver top-notch customer service in Dutch for online retail inquiries.
- Assist customers through the purchase process and provide support with order management.
- Handle returns, exchanges, and customer complaints effectively.
- Communicate promotions, new products, and special offers to customers.
- Document customer interactions accurately and provide feedback to improve services.
- Work collaboratively with other departments to ensure timely and accurate resolutions for customer requests.
- Maintain a deep understanding of products and trends in the online retail space.
Requirements
- Fluency in Dutch and English, both written and spoken.
- Experience in customer service or online retail is preferred.
- Strong communication skills with a customer-first attitude.
- Ability to efficiently manage multiple inquiries in a fast-paced environment.
- Familiarity with e-commerce platforms and customer service software is a plus.
- Detail-oriented with excellent organizational skills.
- Willingness to work flexible hours, including weekends and holidays, as necessary.
Benefits * Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And 2 Weeks Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More…
Salaire attendu : €20000 – 30000 per year
Localisation : Lisboa
Date du poste : Fri, 25 Apr 2025 22:33:38 GMT
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