Dutch-Speaking Customer Service Representative
Emploi Hongrie
Titre du poste : Dutch-Speaking Customer Service Representative
Entreprise : Unisys
Description du poste : Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. We change how people experience technology and help organizations act upon new opportunities through digital workplace; cloud, applications & infrastructure; enterprise computing; and business process solutions., Our Customer Service team is critical to our mission, helping our clients with solutions and assistance that deliver the results for businesses around the world. As a ‘Gartner Workplace Leader’, we are open, honest and responsible, and our Agents bring to life the ethical standards that have made us such a trusted global name.
Be inspired, encouraged and supported to fulfill your ambitions and your potential. This is where you can have a career in an environment where we do the right things the right way via the following day-to-day tasks:
- Troubleshooting, diagnosing and correcting IT related technical issues, utilizing your technical and customer service skills
- Providing guidance to the client through the necessary steps to restore functionality
- Being responsible to either solve the issue or assign up to Level 2 support
- Coordinating Service Requests by follow up with the cross functional teams
- Team up with your colleagues to collaborate on problem solving and identify major service solutions
- Actively use the knowledge base to resolve problems and raise potential knowledge gaps
- Coordinating and follow up Service Requests
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- Fluent English language skills
- Native/close to native language skills in Dutch (support language)
- Considerable familiarity with MS Office Suite particularly and the Windows environment in general
- Attention to details and analytical mind-set
- Ability to work on multiple and/or similar activities simultaneously
- Outstanding team player attitude
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- Hybrid working is supported
- Monthly gross 44.200 HUF cafeteria – regardless of your weekly working hours
- Fixed extra language allowance
- Private Health Insurance – Premium Package provided for all Unisys associates after 6-months tenure
- Home office allowance
- Last and foremost, a great team, also a lot of learning and training opportunities
Salaire attendu :
Localisation : Budapest
Date du poste : Thu, 15 May 2025 07:48:20 GMT
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