EMEA Technical Trainer
Emploi EMEA Technical Trainer chez CNH Industrial
Présentation de l’entreprise
CNH Industrial est une entreprise mondiale spécialisée dans les biens d’équipement, offrant des produits et services pour l’agriculture et la construction. La société opère via un large éventail de marques, y compris Case IH, New Holland Agriculture, Steyr, CASE et New Holland Construction Equipment. Pour plus d’informations, visitez leur site internet : www.cnhindustrial.com.
Le poste proposé
Titre du poste : EMEA Technical Trainer
Localisation : Turin, Italie
Date de publication : 29 mars 2025
Le formateur technique CE (Construction Equipment) joue un rôle essentiel dans le développement des compétences des techniciens des concessionnaires CE. L’objectif principal est d’améliorer leurs compétences techniques, leurs capacités de réparation et de dépannage, afin de maximiser le temps de disponibilité des clients.
Responsabilités clés
Les responsabilités du formateur technique incluent :
- Préparation des matériaux : Élaboration des supports de formation pour les machines CE.
- Livraison des formations : Présentation des formations en anglais, tant en face-à-face qu’en ligne.
- Gestion du calendrier de formation : Organisation et suivi des sessions de formation en collaboration avec l’administrateur de formation.
- Évaluation de l’efficacité : Collecte des résultats des tests avant et après les formations ainsi que des questionnaires d’appréciation des participants.
- Innovation continue : Contribution à l’amélioration des méthodes et outils de formation.
- Soutien aux équipes : Assistance par rapport à l’équipe de support produit et aux techniciens de concessionnaires si nécessaire.
Exigences et qualifications
Éducation :
- Baccalauréat (ou équivalent) dans un domaine technique (électrique, électronique, hydraulique, mécanique).
- Une connaissance en équipements de construction et en modélisation 3D (ex. CREO) est un atout.
Langues :
- Anglais courant (écrit et parlé).
- Allemand courant est un plus.
Compétences :
- Maîtrise de la suite Office et des outils Internet.
- Capacité à établir des relations interpersonnelles dans un contexte international.
- Excellentes compétences en communication écrite et orale.
- Capacité à travailler de manière autonome et à respecter des délais serrés.
- Esprit d’équipe et esprit client.
Exigences de voyage
La position nécessite des déplacements pouvant atteindre jusqu’à 50%.
Réflexion critique
Le rôle de formateur technique chez CNH Industrial représente une excellente opportunité pour les professionnels souhaitant évoluer dans un environnement multinational, en mettant l’accent sur le développement technique et la formation. Pour postuler, il est vital que les candidats possèdent non seulement les qualifications techniques requises, mais aussi une sensibilité interculturelle et une capacité à fonctionner efficacement dans une structure organisationnelle complexe.
Postulez dès maintenant
Pour postuler à cette offre, vous pouvez suivre ce lien : Postulez ici !
Cette annonce illustre l’importance de former des professionnels qualifiés dans l’industrie des équipements de construction, tout en promouvant une culture d’apprentissage continu et d’innovation.
📅 Date de publication de l’offre : Sat, 29 Mar 2025 08:18:16 GMT
🏢 Entreprise : CNH Industrial
📍 Lieu : Torino
💼 Intitulé du poste : EMEA Technical Trainer
💶 Rémunération proposée :
📝 Description du poste : COMPANY PROFILE:CNH Industrial is a global capital goods company specializing in equipment and services for Agriculture and Construction. The Company operates commercially through its brand portfolio which includes Case IH, New Holland Agriculture, Steyr, CASE and New Holland Construction Equipment. More information can be found on the corporate website: www.cnhindustrial.comWHO WE ARE LOOKING FOR:The CE Technical Trainer provides professional deliveries of Technical Training to the CE Dealer Technicians. Technical Training is about enhancing the CE Dealer Technicians technical skills, their repair and trouble-shooting competences, their capability to maximize customers’ Uptime.The Trainer sets presential (face-to-face) and remote (on-line virtual classroom and virtual workshop) deliveries of the technical training courses. The level of the courses can vary from basic fundamental principles (After-Treatment Solutions, general Electrics and Hydraulics fundamentals) for beginners to professional technician product courses (with focus on: engine, electric/electronics, hydraulics, After-Treatment System-ATS, connected services, etc.). He can organize master technician courses with specific deep-dive sessions for selected products and audiences.YOUR KEY RESPONSIBILITIES:
- The Technical Trainer prepares the materials for the Trainings of the CE machine
- Delivers the trainings in English mother-tongue language
- Prepares in English the Training materials about the Products
- Is responsible of the Training Calendar
- Prepares the deliveries with the support of the Training Administrator of the Technical Training Centre(s) where are stored the machines available for the deliveries for both presential (Face-to-Face) and in remote on-line (virtual) modalities
- Is responsible of gathering the test-in and the test-out results of the technicians participating to the trainings, their appraisal questionnaires and assessing all the information necessary to measure the effectiveness of the training
- Needs to deliver trainings in all possible modalities: presential (Face-to-Face) at the Training Centers in EMEA Locations or at the Dealer Premises (EMEA) or in pure remote on-line (virtual) modality. The remote on-line methodology can be a Virtual Classroom or a Virtual Workshop, that requires the presence of the trainer near a machine at the Training Centre
- Contributes to the continuous innovation in training methods and tools
- Ensures quality and volumes of training activities agreed with the Training Manager
- Contributes to support Product Support team and Dealer Technicians if required.
YOUR KEY COMPETENCES AND QUALIFICATIONS:Education / Training
- Bachelor’s degree
- Technical studies/or equivalent (electric/electronics, hydraulic, mechanical)
- Construction Equipment and 3D software modeling (eg. CREO) background are considered a strong plus.
Languages:
- Fluent English (written and spoken).
- Fluent German
Skills
- Office package (power-point among the others) and Internet tools
- Familiar with the IT applications
- Excellent written and verbal communication skills and the ability to influence and create positive mind set among the trainees
- Ability to establish inter-personal relationships with colleagues throughout EMEA Region
- Natural attitude for the Team working in an international context, cross-cultural attitude
- Must be able to take responsibility, work under own initiative and fulfill tight deadlines
- Able to communicate at different levels internally and externally
- Ready for working in a complex matrix organization
- ONE-Team and Customer First spirit.
Travel Requirements:
- Up to 50%.
WHO WE ARE LOOKING FOR:The CE Technical Trainer provides professional deliveries of Technical Training to the CE Dealer Technicians. Technical Training is about enhancing the CE Dealer Technicians technical skills, their repair and trouble-shooting competences, their capability to maximize customers’ Uptime.The Trainer sets presential (face-to-face) and remote (on-line virtual classroom and virtual workshop) deliveries of the technical training courses. The level of the courses can vary from basic fundamental principles (After-Treatment Solutions, general Electrics and Hydraulics fundamentals) for beginners to professional technician product courses (with focus on: engine, electric/electronics, hydraulics, After-Treatment System-ATS, connected services, etc.). He can organize master technician courses with specific deep-dive sessions for selected products and audiences.YOUR KEY RESPONSIBILITIES:
- The Technical Trainer prepares the materials for the Trainings of the CE machine
- Delivers the trainings in English mother-tongue language
- Prepares in English the Training materials about the Products
- Is responsible of the Training Calendar
- Prepares the deliveries with the support of the Training Administrator of the Technical Training Centre(s) where are stored the machines available for the deliveries for both presential (Face-to-Face) and in remote on-line (virtual) modalities
- Is responsible of gathering the test-in and the test-out results of the technicians participating to the trainings, their appraisal questionnaires and assessing all the information necessary to measure the effectiveness of the training
- Needs to deliver trainings in all possible modalities: presential (Face-to-Face) at the Training Centers in EMEA Locations or at the Dealer Premises (EMEA) or in pure remote on-line (virtual) modality. The remote on-line methodology can be a Virtual Classroom or a Virtual Workshop, that requires the presence of the trainer near a machine at the Training Centre
- Contributes to the continuous innovation in training methods and tools
- Ensures quality and volumes of training activities agreed with the Training Manager
- Contributes to support Product Support team and Dealer Technicians if required.
YOUR KEY COMPETENCES AND QUALIFICATIONS:Education / Training
- Bachelor’s degree
- Technical studies/or equivalent (electric/electronics, hydraulic, mechanical)
- Construction Equipment and 3D software modeling (eg. CREO) background are considered a strong plus.
Languages:
- Fluent English (written and spoken).
- Fluent German
Skills
- Office package (power-point among the others) and Internet tools
- Familiar with the IT applications
- Excellent written and verbal communication skills and the ability to influence and create positive mind set among the trainees
- Ability to establish inter-personal relationships with colleagues throughout EMEA Region
- Natural attitude for the Team working in an international context, cross-cultural attitude
- Must be able to take responsibility, work under own initiative and fulfill tight deadlines
- Able to communicate at different levels internally and externally
- Ready for working in a complex matrix organization
- ONE-Team and Customer First spirit.
Travel Requirements:
- Up to 50%.
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