Loyalty Coordinator – Melrose Arch

Emploi Afrique du Sud

Titre du poste : Loyalty Coordinator – Melrose Arch

Entreprise : Dis-Chem Pharmacies

Description du poste : Dis-Chem Pharmacies has an opportunity available for a Loyalty Coordinator to join their X, bigly labs team in Melrose Arch. Responsible for the coordination and administration of Loyalty 2.0 through management of vendor relationships and the promotions.Minimum Requirements…Essential:

• Grade 12 / Matric
• Degree in Marketing, Finance or Accounting
• Minimum of 3 – 5 years of experience in vendor management, procurement, category management, retail finance, or a related role

Advantage:

• Certification in contract management, procurement or financial analysis
• Experience in retail, marketing, or customer loyalty programs, ideally within a retail environment

Job Specification…Vendor Relations and Agreements:

• Create vendor agreements for new vendors.
• Update vendor agreements annually for renewal.
• Ensure signing of new vendor and renewal of vendor agreements.
• Collaborate with the legal team for overseeing vendor contracts.
• Manage and coordinate the logistical arrangements around vendor meetings.
• Ensure that vendors meet the agreed-upon specifications, Service Leve Agreements and delivers consistently.

• Maintain strong, transparent, and collaborative relationships with vendors.

Contract Review and Management:

• Ensure contracts are well-managed.
• Maintain a contract management database and ensure that all agreements are compliant with internal and external requirements.
• Track key contractual obligations and deadlines.

Promotional Article Management:

• Manage the loading and monthly updating of promotional articles.
• Ensure that all marketing material is in line with relevant qualifying articles.
• Update (additions and removals) of promotional articles and ensure these changes are commuinicated to stores and buyers.
• Ensure promotions are communicated to and correctly actioned by Promotions, Online, CRM, POS, Finance.
• Ensure printing of in-store PI labels.

Reporting and Administration:

• Manage the extra portal and any evolving Loyalty 2.0 channels/portals
• Ensure collation and distribution of monthly vendor reports
• Ensure monthly vendor invoicing
• Ensure correct allocation of cost internally
• Provide quarterly feedback to vendors
• Compile reports on significant budget and cost variances, identify any remedial action that may need to be taken
• Conduct month end reporting and business performance review and assess impairment accounts
• Collaborate with various stakeholders to develop and automate diagnostic reporting to understand drivers to daily, weekly, monthly trends
• Run accruals and forecast reports including detailed management reports when required
• Prepare reports to reflect historical financials, variance, forecast risk vs opportunities, key performance indicators
• Prepare and consolidate monthly figures inclusive of category marketing, distribution budgets vs actual costs

Finance Coordination:

• Coordinate budgets and plans processes on behalf of X, bigly labs by ensuring cross-functional contributions and accurate consolidation of all information
• Maintain up to date and accurate transfer pricing for category costs, gains and losses and additional costs
• Ensure all category month end cost accrual journals are initiated.
• Collaborate with the marketing department to evaluate broadsheet billing and reflect as income to category performance.
• Collaborate with various departments (marketing, finance) to ensure optimal and reliable cost proposal is found and implemented.
• Recommend changes in operating procedures to increase efficiencies in payment and buying processes.
• Review and interpret contracts for proper billing terms and assist category in the revenue process.
• Collaborate with interdependent departments to identify the nature of spend impacting the category to mitigate any risks.
• Review and consolidate cost centre income and expense lines, promotions & advertising billing and recovery.
• Support with the consolidation and tracking of category budget results.

Stakeholder Liaison:

• Manage vendor, customer, buyer and all store queries
• Liaise and engage with all relevant internal and external stakeholders
• Collaborates with buyers to provide category insights

Competencies…Essential:

• Solid knowledge on Project Management tools
• Financially literate with ability to read and interpret contracts, budgets, and performance reports. Knowledge and understanding of conducting research
• Computer skills are essential – Microsoft Office: Word, Excel, PowerPoint and Outlook.

• Proficiency in project management tools (e.g., MS Project, Jira, Asana), SAP

• Business acumen and customer centric mindset
• Cognitive Skills
• Communication skills
• Interpersonal skills
• Quality Management
• Self-Management Skills

Special Conditions of Employment…

• South African citizen
• MIE, clear criminal and credit
• Driver’s license and/or own reliable transport

Remuneration and benefits…

• Market related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Salaire attendu :

Localisation : Gauteng

Date du poste : Thu, 08 May 2025 23:01:07 GMT

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