Field Service Engineer, Advanc
Emploi Taïwan
Titre du poste : Field Service Engineer, Advanc
Entreprise : Keysight Technologies
Description du poste : Overview:is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn moreOur powerful, culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.Responsibilities:Responsible for on-site and repair center activities such as installation, implementation, maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems. Installs and optimizes hardware/software/network products and configurations at customer sites. Diagnoses and resolves product performance problems. Performs maintenance and repair services. Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance. Proactively responds to potential equipment issues to prevent unplanned interruption of customers’ business. Delivers (does not design) fully integrated solutions, which may include peripherals, communications, operating systems and applications software. Serves as an internal resource on technical issues. May have knowledge of third party products. May deliver internal technical training and maintenance seminars and workshops for field engineers or customers. May train other field engineers or customers. May calibrate equipment on-site for large volume customers. May qualify leads.
- Determines and develops approaches to assignments
- Leads field services and support projects requiring coordination with other functions, customers
- Solves a broad range of hardware and/ or software problems of varying scope and complexity
Qualifications:***Keysight is an Equal Opportunity Employer.***
- Bachelors or Masters Degree or University Degree or equivalent. Typically above 5 years relevant semiconductor support experience for entry to this level, experience in photoelectric testing is better.
- Requires in-depth knowledge and experience in job and ability to work independently.
Salaire attendu :
Localisation : Taoyuan District, Taoyuan City
Date du poste : Thu, 08 May 2025 07:29:53 GMT
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