German-speaking technical support for drones
Emploi Portugal
Titre du poste : German-speaking technical support for drones
Entreprise : Blu Selection
Description du poste : Ready to take your tech skills to new heights? Join our Lisbon-based Technical Support team and help users troubleshoot and optimize their drone experience. If you’re into cutting-edge gadgets, problem-solving, and want to grow in a future-focused industry, this is your runway.Your responsibilities and impact working in Technical Support will be:Responding to inbound customer requests and documenting relevant case information.Assisting users with pre-sales, general inquiries, and technical support issues through phone, email, and social media channels.Adapting the brand’s voice and tone for interactions across private (phone, email, chat) and public (social media, forums, e-commerce reviews) channels.Ensuring excellent customer satisfaction by responding in an appropriate and friendly mannerIf you’re interested in gaining expertise in the field of technical support and achieving your career goals, this is the opportunity for you. The company recruits based on soft skills, providing comprehensive training in all aspects of the job. Regardless of your profile and experience, you’ll have the chance to make a difference.Skills, qualifications and interests you need to succeed in this role:A native-level proficiency in German and a minimum B2 level of EnglishA strong technical understanding or interest in the technical fieldExcellent listening skills and proficient communication abilitiesA drive for excellence and professionalismStrong teamwork skills and dedication to collaborative successExcitement about intercultural communication and the expatriate lifestyleLiving in or willing to relocate to X for an international career and life experience– A valid Portuguese work permit (required).What’s in it for you?Type of contract: Unfixed term contract, 30 days probation periodWorking hours: full time (40h/week) Monday- Friday 9:00-18:00Salary conditions: 1,450 € gross/month + 100€/month retention bonus + 300 € loyalty bonus every 3 months + 3,000 € signings bonus + performance bonus 120 € from 4th full monthHealth insurance provided from the beginningPaid professional trainingEmployee discountsFun and engaging company-wide initiativesExcellent work cultureFor international candidates:Up to 200 € for the cost of a travel ticket (reimbursement after 3 months upon evidence of travel ticket)Up to 400 € for accommodation/ months for 4 monthsAccommodation support customized to your needs and your budget which can include assistance with temporary accommodation in the first weeks and/or finding permanent accommodationYour Future Company:Your future company is a global leader in the BPO industry. With 170,000 employees across the globe, you will be member of a team behind the best experiences for +750 of the world’s leading and digital-first brands. The innovative solutions, technology and expertise are designed to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.What should you expect from living in Lisbon?A colorful city view and a rich cultural historyPros of living in a European capital on a budgetDelicious Portuguese cuisine and famous cafe cultureFriendly people, good vibes and a happy-go-lucky urban lifeWarm climate all year and a sunny beach life next to the AtlanticA large English-speaking local community and international environmentIs this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities!
Salaire attendu :
Localisation : Lisboa
Date du poste : Wed, 28 May 2025 22:26:42 GMT
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