LensCrafters – Assistant Manager
Opportunité d’Emploi : Assistant Manager chez LensCrafters
Présentation et Analyse de l’Offre
Intitulé du poste : Assistant Manager
Entreprise : EssilorLuxottica
Localisation : Mayagüez, PR
Date de publication : 18 juin 2025
Salaire attendu : Non spécifié
Description de l’entreprise :
LensCrafters, membre d’EssilorLuxottica, se positionne comme un leader mondial dans la conception, la fabrication et la distribution de produits de soin visuel. L’entreprise privilégie l’innovation tout en plaçant l’humain au centre de ses préoccupations. Engagée à offrir des soins oculaires de qualité, elle combine technologie de pointe et approche personnelle pour répondre aux besoins de ses clients.
Fonction Générale
L’Assistant Manager joue un rôle clé au sein du magasin, agissant en tant que leader en l’absence ou en soutien du Directeur de magasin. Cette fonction implique une responsabilité partagée dans la performance et la réputation de LensCrafters au sein de la communauté.
Principales Responsabilités
- Atteinte des Indicateurs de Performance : Assurer le dépassement des objectifs de vente, de satisfaction client, et de rentabilité.
*Ref : Comp Sales, Net Promoter Score, Continuité des Soins, etc.* - Développement de l’équipe : Collaborer avec le Directeur pour former et motiver l’équipe de vente.
- Relation avec les professionnels de santé : Maintenir des relations positives avec les médecins.
- Gestion Administrative : Exécution des obligations administratives et respect des politiques.
- Flexibilité horaire : Disponible pour travailler selon un emploi du temps variable, y compris les nuits et weekends.
Qualifications de Base
- Diplôme de niveau secondaire ou équivalent.
- 1 an ou plus d’expérience en gestion.
- Compréhension solide des opérations de détail.
- Compétences en mathématiques de base.
- Maîtrise de l’anglais pour les communications écrites et orales.
- Capacité à résoudre des problèmes efficacement.
Qualifications Préférées
- Diplôme universitaire ou équivalent.
- Expérience antérieure en position de leadership dans le secteur du détail.
- Connaissances en optique et des produits offerts par LensCrafters.
Rémunération et Avantages
La rémunération est déterminée en fonction de plusieurs facteurs, notamment l’expérience et la localisation. En plus d’un salaire compétitif, les employés peuvent bénéficier d’une prime, d’un plan de commission, ainsi que d’avantages tels que soins de santé, épargne retraite et remises.
Engagement et Inclusion
EssilorLuxottica s’engage à fournir des opportunités d’emploi équitables, en respectant les droits de tous les candidats sans discrimination. Un soutien est également proposé aux personnes en situation de handicap, conformément aux lois applicables.
📅 Date de publication de l’offre : Wed, 18 Jun 2025 06:43:28 GMT
🏢 Entreprise : EssilorLuxottica
📍 Lieu : Mayagüez, PR
💼 Intitulé du poste : LensCrafters – Assistant Manager
💶 Rémunération proposée :
📝 Description du poste : Requisition ID: 890659
Store #: 002312 LensCrafters
Position:Full-Time
Total Rewards:LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.At LensCrafters, we want every person who enters our doors to feel our passion for care. And that’s why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.GENERAL FUNCTION
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents LensCrafters as the premier destination for all vision needs within the community & delivers key performance metrics.MAJOR DUTIES & RESPONSIBILITIES
- Delivers quality & improvement to exceed all key performance indicators (KPIs):
o Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
- Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors
- Supports store business plans to maximize sales & profit
- Partner with store manager to lead & develop team
- Delivers clear, constructive, timely feedback & partners with Store Manager on development
- Executes visual directives & maintains store appearance
- Maintains positive working relationship with doctors
- Promotes team compliance to all policies
- Performs administrative duties
- Works a flexible schedule, including nights & weekends
BASIC QUALIFICATIONS
- High School graduate or equivalent
- 1+ year(s) management/supervisory experience with direct reports
- Knowledge of retail operations, processes & policies
- Strong basic math skills
- Familiarity with cash register, computers & calculators
- Must have a strong command of the English language for all written correspondence & oral communication
- Strong communicator & listener
- Demonstrated high-level of selling skills
- Proven ability to problem solve
PREFERRED QUALIFICATIONS
- College degree or equivalent
- Previous experience in leadership position within retail & customer service industry
- Knowledge of basic optics
- Knowledge of current store merchandise
- State licensure (if applicable) &/or ABO Certification in non-licensed states
- Brand Final Inspector Certification
- Brand Quality, Fitting & Adjusting Program
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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