Operations and NCS Engineer

Emploi Nouvelle-Zélande

Titre du poste : Operations and NCS Engineer

Entreprise : Nokia

Description du poste : Job Category: Customer ServicesDegree Level: Bachelor’s DegreeJob Description:As a NCS and Operations Engineer in Nokia’s Hamilton team, you will be the local Subject Matter Expert (SME) for the Nokia Container Solution, providing advanced L2 technical support to our NZ customer. You’ll work within a dynamic, innovative team committed to optimizing network performance and service delivery. The work environment is collaborative and inclusive, where your contributions will enhance support tools and frameworks. You’ll engage closely with Automation specialists and OSS Engineers, focusing on problem management, process automation scripting, and supporting local infrastructure. This role offers the opportunity to tackle complex technical challenges while directly impacting service excellence in the telecommunications sector, all within an exciting, cloud-native transformation context. Join us, and be part of a community that embraces disruption and pushes the limits of what’s possible.Responsibilities:

• Serve as the local Subject Matter Expert (SME) for the Nokia Container Solution (NCS) project, providing Level 2 support to a New Zealand customer.
• Deliver advanced technical support and fault management for complex issues related to NCS, ensuring optimal network performance.
• Collaborate with Automation Specialists and OSS Engineers to develop and enhance tools and frameworks for improved service delivery.
• Implement process automation through scripting to streamline operations and reduce manual effort.
• Address both physical and logical infrastructure support for the NCS, ensuring seamless integration and functionality.
• Engage in problem management initiatives to proactively identify and resolve recurring issues within the NCS environment.
• Communicate technical concepts and insights effectively to diverse audiences, fostering understanding and alignment.
• Contribute to knowledge sharing within the Hamilton team, driving innovation and continuous improvement in network operations.

Qualifications:You have:

• Bachelor’s degree in engineering, telecommunications, or software development
• Knowledge and experience with containerization and related support tools
• Proficiency in Node.js, REST API, JavaScript UX/UI design, and MS-SQL or similar databases
• New Zealand citizenship, residency, or work visa, with familiarity in New Zealand telecommunications industry

It would be nice if you also had:

• Advanced presentation skills tailored for technical audiences
• Experience in complex support fault management for network solutions
• Background in process automation scripting
• Previous experience in tool software development

About Us:Come create the technology that helps the world act togetherNokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to workWhat we offerNokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.Nokia is committed to inclusion and is an equal opportunity employerNokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.Join us and be part of a company where you will feel included and empowered to succeed.About the Team:In , our ambition is to become the trusted partner of choice for Communications Service Providers (CSPs), as well as for non-CSP entities in sectors like utilities, transportation, public services, and defense. We strive to deliver unbeatable customer experiences in wireless connectivity.

Salaire attendu :

Localisation : New Zealand

Date du poste : Wed, 28 May 2025 01:26:19 GMT

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