Client Solution Engineer chez Nuvei : Une Opportunité d’Emploi au Pays-Bas
Présentation de l’Entreprise
Nuvei est une entreprise canadienne de fintech cotée sur le Nasdaq et le TSX, spécialisée dans le traitement des paiements. Son approche innovante permet aux entreprises de toutes tailles d’accéder à une technologie de paiement modulaire, flexible et évolutive. Avec des opérations dans plus de 200 marchés, Nuvei offre des services tels que l’acceptation de paiements de prochaine génération, la gestion des risques et la lutte contre la fraude, et cela dans plus de 150 devises et 600 méthodes de paiement alternatives. Cette portée mondiale témoigne de l’engagement de Nuvei à établir des partenariats stratégiques pour aider à la croissance de ses clients.
Description du Poste
Titre du Poste : Client Solution Engineer
**Contrat de 12 mois**
Ce rôle de Solution Engineer fait partie de l’équipe dynamique et en pleine croissance dédiée aux solutions et à l’intégration au sein de la division des paiements numériques. Le candidat retenu sera en charge de l’architecture de la plateforme client, en s’assurant que les solutions proposées sont conformes à la fois aux besoins du client et aux meilleures pratiques de Nuvei.
Missions Principales
1. **Conseil Technique :** Collaborer avec l’équipe de développement commercial pour évaluer et conseiller les nouveaux clients sur les solutions Nuvei adaptées à leurs besoins.
2. **Coordination de Projets :** Travailler en étroite collaboration avec les équipes de nouveaux clients pour assurer un déploiement technique de haute qualité.
3. **Planification :** Gérer les délais et les tâches des projets techniques, en assurant la satisfaction des exigences du client tout en respectant les plannings.
4. **Évaluation des Risques :** Analyser les exigences techniques des clients, anticiper les risques et gérer le processus d’intégration technique.
5. **Leadership de projet :** Prendre en charge l’implémentation technique tout au long du cycle de vie du projet, du démarrage à la mise en service.
6. **Excellence opérationnelle :** Identifier et mettre en œuvre des améliorations pour renforcer l’efficacité et optimiser les processus.
Qualifications Requises
– **Expérience :** Minimum 5 ans d’expérience dans un rôle d’intégration ou d’implémentation, avec au moins 2 ans en tant que Sales Engineer ou Solution Manager.
– **Connaissances Techniques :** Solides compétences en technologies de paiement, compréhension des applications web (HTML, CSS, JavaScript) et expérience avec des systèmes de gestion de bases de données (SQL).
– **Compétences en Intégration :** Compréhension des technologies SaaS et des méthodes d’intégration (APIs, SDK, Single Sign-On).
– **Capacités de Résolution de Problèmes :** Compétence avérée dans l’analyse des points de douleur des clients et la proposition de solutions adaptées.
Conditions et Avantages
Lieu : Amsterdam, Noord-Holland
Avantages Incluent :
– 25 jours de congés annuels + jours fériés
– Assurance Médicale Privée
– Plan de Retraite 10%
– Avantage fiscal de 30% pour les employés expatriés répondant à certaines conditions
Intéressé par cette Opportunité ?
Ce poste chez Nuvei représente une chance unique de rejoindre une entreprise qui valorise l’innovation technologique et l’excellence du service client. Si vous correspondez à ces critères et souhaitez intégrer une équipe dynamique, n’hésitez pas à postuler dès maintenant.
Cette offre est un exemple de l’engagement de Nuvei envers l’inclusion et la diversité, en cherchant à attirer des talents de tous horizons.
📅 Date de publication de l’offre : Fri, 23 May 2025 23:17:27 GMT
🏢 Entreprise : Nuvei
📍 Lieu : Amsterdam, Noord-Holland
💼 Intitulé du poste : Client Solution Engineer 12 Month FTC
💶 Rémunération proposée :
📝 Description du poste : Job Description:The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.WE ARE NUVEI. Nuvei (Nasdaq: NVEI) (TSX: NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 45+ markets, 150 currencies and more than 600 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!Your Mission :We are looking for a Solution Engineer to join our fast-growing Solution and Integration team. Reporting to our Business Operations Department, you will be supporting the team to architect client platform with Nuvei payment services to apply both client business demands and Nuvei best practices.Nuvei’s Solution Engineer team includes both Solution Engineers and implementation Engineers who act as a technical and product advisor to potential partnership or prospect clients. Architecting client or partner solution with Nuvei payment services to apply both client business demand and Nuvei best practices. The Solution / Pre-Sale Engineer will manage solutions or pre-sale of Nuvei’s quickly growing portfolio of merchants as part of the Sales Operations department within the Digital Payments Division, by providing best in practice payments technology solutions using Nuvei’s enhanced services and advanced technologies. All candidates must be located within the US.Key Responsibilities include, but are not limited to:
- Join the business development team and advise new prospects on Nuvei’s product from technical perspective as well as designing a tailored solution that is best fit for the prospect’s needs.
- Project coordination – Work closely with the new customers and onboarding team to guarantee a high-quality technical project delivery.
- Planning – Coordinate the technical project timelines, tasks, and development efforts with both the internal engineering team and customer teams to manage implementation projects and ensure we keep customers’ requirements delivery on plan and on schedule.
- Work with internal onboarding team and customer teams to assess customers technical requirements, business and implementation risks, guide and overlook the technical integration process, assist with technical problem troubleshooting and manage internal resources and technical priorities to resolve various client facing issues as part of the technical project implementation.
- A strong technical education with experience in online payment technology, understand the customer’s payment propositions and needs in order to best plan for them an optimize technical solution.
- Responsible for leading technical implementation projects for new customers of Nuvei’s rapidly growing based solutions owning the full implementation cycle responsibility for enterprise companies from technical kickoff call to Go live.
- Establish operational excellence through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business.
- Provide excellent customer service through active listening on every interaction while adjusting support approach to accommodate all levels of customer experience with defined SLA of 24/48 hours hand off to the integration team.
- Highly skilled at applying consultative methodologies and solve integration pain points, while architecting features into best in practice solution to answer business pressing demands.
- Ability to manage multiple projects running on parallel timelines and to work and collaborate in a global and remote environment.
- Passionate about technology and customer service and helping others. Experience with payment systems and/or working at a Fintech company.
Requirements:
- 5 years of hands-on integration and solution experience working as an Integration or Implementation engineer, or at least two (2) years of experience as a Sales Engineer / Solution manager.
- +4 years of engineering management (i.e. software development, solution engineering).
- +3 years of experience within the payment’s industry.
- B.S. in Information Systems, Industrial Engineering or related field an advantage.
- Proven ability to read, debug, and understand web applications (HTML, CSS, JavaScript, etc.).
- Strong knowledge of data model and working knowledge of SQL.
- Working knowledge of web integration including iframes, widgets, SDK, Single Sign-On, APIs and other SaaS technologies.
- Creative thinker and experienced at understanding client’s potential pain points.
- Ability to work in a fast-paced, deadline-driven start-up environment.
Benefits:
- 25 days holiday + bank holidays
- Private Medical Insurance
- 10% Pension
- 30% Ruling – Expat employees who satisfy certain conditions need not pay tax on up to 30% of their salary
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