Emploi Portugal
Titre du poste : Polish-Speaking Customer Support Specialist
Entreprise : Cross Border Talents
Description du poste : Polish-Speaking Customer Support SpecialistExciting Opportunity in Lisbon, Portugal!Are you a fluent Polish speaker with a passion for delivering exceptional customer service? Join a leading global company in Lisbon, Portugal, and become part of a vibrant, international team. Relocation support is provided to make your move to one of Europe’s most dynamic cities seamless and exciting!Position: Customer Support SpecialistLocation: Lisbon, PortugalEmployment Type: Full-timeCompensation: Competitive base salary plus performance-based bonuses.What Youll Do:
- Provide outstanding support to Polish-speaking customers via phone, email, or chat, addressing inquiries and resolving issues professionally.
- Ensure high customer satisfaction by offering solution-oriented assistance and escalating complex cases when necessary.
- Maintain accurate records of customer interactions using company systems.
- Collaborate with team members and other departments to enhance service quality and streamline processes.
- Stay informed about company products, services, and policies to deliver accurate information to customers.
What Were Looking For:
- Fluency in Polish (C1 or native level) and proficiency in English (B2 level), both verbal and written.
- Excellent communication and interpersonal skills with a customer-focused mindset.
- Ability to thrive in a fast-paced environment and manage multiple tasks efficiently.
- Basic proficiency in Microsoft Office (e.g., Excel, Word) or similar tools.
- Previous experience in customer support or a related field is a plus but not required.
- Willingness to relocate to Lisbon, Portugal, and work in an office-based environment.
- Flexibility to work rotational shifts, including weekends (e.g., 8-hour shifts between 8 AM and 8 PM).
What We Offer:
- Competitive salary and performance-based bonuses based on your skills and experience.
- Relocation Support: Assistance with visa, flights, and accommodation for candidates moving from Poland or other EU countries.
- Comprehensive paid training to prepare you for success in the role.
- Private health insurance and a public transportation card.
- Access to a Multisport card for fitness and leisure activities.
- A welcoming, international, and inclusive workplace in the heart of sunny Lisbon.
- Opportunities for career growth within a globally recognised company.
Why Lisbon?Lisbon is a vibrant, multicultural city known for its sunny weather, rich history, and affordable lifestyle. As a Customer Support Specialist, youll enjoy a rewarding career while immersing yourself in Portugal’s warm and welcoming culture. Our relocation support ensures a smooth transition, allowing you to focus on your new journey.Interested candidates are invited to submit their resumes
Salaire attendu :
Localisation : Lisboa
Date du poste : Wed, 30 Apr 2025 22:05:06 GMT
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