Senior Operations Specialist
Emploi Luxembourg
Titre du poste : Senior Operations Specialist
Entreprise : Le Grand & Associates
Description du poste : Job DescriptionDo you have solid experience in operations within the finance, fintech, or ideally, crypto sectors? Are you passionate about tackling challenges, optimizing processes, and managing teams in a dynamic, international environment?Join a fast-growing, regulated company operating at the crossroads of finance and digital innovation. This international structure, with a strong presence in Europe, is reshaping the way financial services interact with new technologies — offering secure, compliant, and client-focused solutions in the digital asset space.With a lean and agile team based in Luxembourg, the company combines the energy of a fintech with the reliability and standards of a well-established financial institution. You’ll work in a collaborative, multicultural environment that values initiative, integrity, and adaptability.If you’re looking to have a tangible impact in a forward-thinking company that blends technology, compliance, and finance — this is the place to be.
- Team management.
- Daily operations tasks.
- Coordinate with the Operations team in other locations to ensure seamless support for European activities.
- Support the on-boarding process for European customers.
- Manage customer communication.
- Perform and ensure all operational tasks related to European customers are done in a timely manner.
- Identify and escalate issues reported by or related to European customers.
- Manage the customer relationships with all customers for European operations.
- Help customers get the most value out of the service.
- Support in projects by providing an operations specialist’s point of view.
- expertise.
- 3 to 5 years of experience in operations within the financial, fintech, or crypto sector.
- Previous experience in team management.
- Knowledge of procedure writing and project management.
- Proficiency in MS Office, especially Excel; SQL is a plus.
- Fluent English required; French is essential, German is an asset.
- Strong interest in the crypto/blockchain industry is highly appreciated.
- Join a rapidly growing company in a revolutionary industry.
- Work at the forefront of innovation in a collaborative and dynamic environment.
- Long-term professional development opportunities.
📍 Based in Luxembourg👉 Interested? Let’s talk!
Salaire attendu : €80000 – 90000 per year
Localisation : Luxembourg
Date du poste : Wed, 16 Apr 2025 07:47:34 GMT
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