Recovery Manager Iberia
Présentation de l’Offre d’Emploi : Recovery Manager Iberia chez AIG
Un rôle stratégique au sein d’une entreprise de renommée mondiale
Entreprise : AIG
Localisation : Madrid, Espagne
Poste proposé : Recovery Manager Iberia
Date de publication : 17 juin 2025
Description du poste
Rejoignez AIG en tant que Recovery Manager pour la région ibérique, un poste clé au sein d’une fonction de réclamation de renommée mondiale. L’équipe des réclamations d’AIG se distingue par son efficacité et son expertise technique, offrant une expérience de gestion des réclamations sans égal à ses clients.
Responsabilités principales
Sous une supervision modérée, le Recovery Manager identifie et exploite les opportunités de recouvrement, de subrogation et de récupération dans divers domaines d’activité, afin de maximiser les montants perçus des tiers responsables des dommages. Les responsabilités incluent, mais ne se limitent pas à :
- Approche proactive : Identification des opportunités de recouvrement.
- Analyse des dossiers : Évaluation de la faisabilité de recouvrement en enquêtant sur les problèmes de responsabilité.
- Coordination : Interaction avec des experts pour garantir des enquêtes adéquates.
- Conformité : Recherche et application des lois locales pertinentes tout en tenant informé la direction des développements législatifs.
- Rapports : Préparation de rapports sur les activités liées aux dossiers de recouvrement.
- Service client : Assistance auprès des organisations extérieures et de la direction des opérations de réclamations d’AIG.
- Formation : Élaboration et mise en œuvre de formations sur les stratégies de recouvrement.
Qualifications requises
Pour réussir dans ce rôle, AIG recherche des candidats ayant :
- Expérience pertinente : Expérience significative en matière de subrogation de sinistres ou de gestion de sinistres.
- Langue : Maîtrise de l’anglais.
- Diplôme : Diplôme universitaire souhaité.
- Compétences organisationnelles : Forte attention aux détails et capacités de gestion du temps.
- Compétences analytiques : Aptitudes à la prise de décision et à la résolution de problèmes.
Valeurs et politique d’égalité des chances
AIG réaffirme son statut d’employeur garantissant l’égalité des chances. La diversité et l’inclusion sont des valeurs fondamentales de l’entreprise, favorisant un environnement de travail propice à l’innovation et à la croissance. L’entreprise s’engage à offrir des chances égales à tous les candidats, sans distinction de race, de religion, de genre ou d’autres catégories légalement protégées.
Un environnement collaboratif
AIG valorise la collaboration en personne, favorisant un cadre de travail connecté et solidaire. Les employés bénéficient d’un programme de récompenses total qui englobe des avantages professionnels et personnels, garantissant ainsi leur bien-être.
Développement professionnel
AIG investit dans le développement de ses employés, offrant des formations continues et des opportunités de carrière. Dans un contexte où l’assurance évolue rapidement, il n’a jamais été aussi opportun de rejoindre AIG pour contribuer à la gestion des risques à l’échelle mondiale.
Postulez dès maintenant
Pour plus de détails ou pour postuler à ce poste passionnant, veuillez suivre ce lien : Postulez dès maintenant !
📅 Date de publication de l’offre : Tue, 17 Jun 2025 22:51:34 GMT
🏢 Entreprise : AIG
📍 Lieu : Madrid
💼 Intitulé du poste : Recovery Manager Iberia
💶 Rémunération proposée :
📝 Description du poste : Join us as a Claims Recovery Manager for Iberia to take on key responsibilities within a world-class claims function.Make your mark in ClaimsOur Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.About the roleHow you will create an impact / What you need to know:Under moderate supervision, identifies and pursues opportunities for recovery/subrogation/salvage at multiple Lines of Business and Products to maximize amounts received from third parties who are wholly responsible or share liability for damages paid to claimants by AIG.Typical responsibilities include but are not limited to the following:Pro-active approach to identify recovery opportunities.Review assigned claim files to determine if recovery is feasible by investigating and evaluating liability issues according to a Best Practice/Procedural guidelines.Coordinate investigations with expert witnesses to review the adequacy of the investigation conducted by claims personnel.Corresponds with appropriate parties (experts, attorney’s, claims professionals) in accordance with established procedures regarding claim information, notice/demand of payment and related issues.Research, understand and apply state laws that relate to each file. Keeps management advised of legislative, regulatory, and legal developments which may have an impact on recovery results.Prepare activity reports on files over settlement authority.Forecasts potential recoveries and update the recoverable amount as needed.Provides customer service assistance to outside organizations and AIG Claims Operation management.Prepares for and attends mediations or pretrial sessions.Establishing and maintaining professional working relationships with insured’s, claimants, witnesses, lawyers and corporate employees.Develop and maintain good relationships with internal clients.Identify, create, and complete recovery training for various lines of business as requested by your manager and stakeholders.Accurately identify and record all financial impact for cases worked in the case management system.Assisting the Claims & Recovery management as appropriate in ensuring key deliverables and business objectives are met.Awareness of, and adherence to, GDPR regulations and local laws regarding techniques used for information gathering in countries where operating.Completing targeted claims reviews for all lines of business within AIG as assigned. This includes analysis, documentation of results and suggestions for improvement.Directs/implements negotiation strategies and, for large property recoveries, directs attorneys in managing agreed to subrogation plans.Participates in training by providing information as a subject matter expert as requested.Ability to manage a recovery team, including more junior graded staff with control and supervision functionality.Support leadership team and stakeholder on result reportingWhat you’ll need to succeed / What we’re looking for:Relevant and extensive experience in either first party and third party claims subrogation or claims handling.Fluent in English.College degree preferred.Strong organizational skills and attention to detail.Excellent verbal and written communication skills.Demonstrated insurance recovery experience or strong and relevant experience in general Recovery.Strong analytical decision making and problem solving.Time management skills to manage and prioritize case load with limited supervision.Advanced knowledge of civil justice systems.Ability to organize data and write case investigative reports.Ability to alter workflow to create and pursue leads that would support a recovery case.Ability to work in tight timelines when necessary.Advanced working knowledge in specialty of insurance a plus.PC skills with various database search systemsWe are an Equal Opportunity EmployerIt has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.Enjoy benefits that take care of what mattersAt AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.Reimagining insurance to make a bigger difference to the worldAmerican International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.Welcome to a culture of inclusionWe’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to .Functional Area: CL – ClaimsAIG Europe S.A. (Spain branch)
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