Opportunité d’emploi chez Regal Cinemas à Marlborough, MA

Poste : Personnel au sol

Entreprise : Regal Group
Salaire : À partir de 16 $ de l’heure
Localisation : Marlborough, MA
Date de publication : 10 juin 2025

Description du poste

Le poste de Personnel au sol chez Regal Cinemas consiste à offrir un service exceptionnel aux clients dans divers secteurs du cinéma, y compris à la billetterie, au stand de concessions et en tant qu’agent d’usher. Ce rôle nécessite de faire preuve d’un comportement exemplaire conforme à la mission et aux politiques de Regal.

Responsabilités essentielles

Billetterie :

• Manipuler le système de point de vente (POS) en assurant la précision des transactions.
• Promouvoir les expériences de visionnage premium.
• Vendre des billets conformément aux politiques de l’entreprise et au système de classification MPAA.
• Répondre aux questions des clients avec professionnalisme.

Concessions :

• Manipuler le stock et s’assurer de la propreté des équipements.
• Conformité aux lois de sécurité alimentaire.
• Assurer une formation continue sur le service d’alcool, si applicable.

Usher :

• Contrôler l’accès aux salles et guider les clients.
• Surveiller la propreté des auditoriums.
• Gérer les situations d’urgence et rapporter tout problème au personnel de gestion.

Qualifications requises

Le candidat doit démontrer une capacité à accomplir les tâches essentielles efficacement, tout en respectant des normes d’intégrité et de performance. Les exigences comprennent :

• Éducation/Expérience : Formation dans le cadre du programme de certification de l’entreprise, ainsi que la maîtrise de la manipulation des billets et des espèces.
• Compétences linguistiques : Capacité à communiquer efficacement avec le public et à répondre clairement aux questions.
• Compétences mathématiques : Capacité à effectuer des calculs précis et à rectifier les erreurs rapidement.
• Compétences personnelles : Excellente communication interpersonnelle et capacité à travailler sous pression.

Exigences physiques

Le poste exige que le personnel soit capable de rester debout, marcher et effectuer diverses tâches manuelles. Il est possible de devoir soulever des charges allant jusqu’à 60 livres et de répondre à une variété de demandes pendant les horaires de travail.

Engagement de l’employeur

Regal Group s’engage à offrir des opportunités égales et encourage tous les candidats, indépendamment de leur origine ou de leurs caractéristiques personnelles, à postuler pour ce poste. La diversité est considérée comme une force et un atout dans le milieu professionnel.

Postulez dès maintenant !

Cette offre d’emploi représente une occasion intéressante pour ceux qui souhaitent faire partie d’une équipe dynamique dans le secteur du divertissement, tout en contribuant à une expérience positive pour les visiteurs du cinéma.

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📅 Date de publication de l’offre : Tue, 10 Jun 2025 23:50:59 GMT

🏢 Entreprise : Regal Group

📍 Lieu : Marlborough, MA

💼 Intitulé du poste : Regal Cinemas Solomon Pond – Floor Staff

💶 Rémunération proposée : $16 per hour

📝 Description du poste : Description :NOW STARTING AT $16 AN HOUR!Summary: Floor Staff team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Floor Staff may be scheduled to work in the Box Office, Concession Stand, or as an Usher. Floor Staff employees must act as a representative of Regal in a way that is consistent with our mission statement and policies; including

• Regular and consistent attendance
• Handling of emergency situations when called upon to do so
• General cleaning duties; and
• Compliance with our company dress code.

Essential Duties and Responsibilities for each position include, but are not limited to, the following:Box Office

• Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons
• Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX).
• Promoting the Regal Crown Club program
• Ensuring tickets are sold in accordance with the MPAA rating system and company policy
• Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy

Concession

• Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed coupons as well as concession stock inventory.
• Promoting the Regal Crown Club program
• Operating, preparing and cleaning of all concession related equipment
• Up selling/Suggestive selling
• Complying with all local, state and federal food safety laws.
• Abide by all federal and state laws with regards to breaks and/or meal periods.
• Ensure required alcohol certification and training are current where applicable.
• If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, you must be of legal age to sell or serve alcohol according to state or local laws.
• Required to read and understand training materials that will cover subjects such as sexual harassment and discrimination.

Usher

• Tearing tickets, collecting and depositing appropriate stub, and directing patrons to their auditoriums.
• Inspecting backpacks and packages when applicable.
• Managing crowd control and assisting guests in finding seats in auditoriums when necessary
• Enforcement of MPAA rating system
• Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
• Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre.
• Perform in-auditorium concession auxiliary sales as directed by management
• Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
• Monitoring the cleanliness and operation of theatre vending equipment
• Assisting with all opening and closing duties as assigned by management

Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Experience:Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Responsible Beverage Server training on Regal Online University.Language Ability:Possess good public speaking, listen effectively and respond clearly and directly.Math Ability:Perform calculations with speed and accuracy and identify and correct errors.Reasoning Ability:Identify problems, gather relevant data and note possible causes of problems. Evaluate relevant information, recognize alternatives and reach conclusions based on evidence. Take action beyond what is necessarily called for. Perform under pressure and/or opposition.Personal Skills:Possess excellent communication skills with customers, co-workers and management. Establish goals, budget time, and set priorities to achieve desired objectives.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee may occasionally be required to lift up to 60 pounds. The vision requirements include: close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

➡️ Candidater en ligne

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