Representative III, Inside Sales
Emploi Malaisie
Présentation du Poste : Representative III, Inside Sales
Entreprise : S&P Global Commodity Insights
Date du poste : 17 mai 2025
Localisation : Pulau Pinang, Malaisie
Salaire attendu : À déterminer
Description du Poste
Contexte Généraux :
S&P Global Commodity Insights est un acteur majeur dans l’analyse des marchés énergétiques et de matières premières. Recherche un Account Manager – Inside Sales proactif et orienté résultats pour renforcer son équipe de vente dédiée aux clients nord-américains. Le candidat sélectionné jouera un rôle clé dans la gestion et l’expansion des relations clients, tout en cherchant activement de nouvelles opportunités commerciales.
Responsabilités Clés
- Gestion de Compte : Établir et maintenir des relations solides avec les clients, en étant le point de contact principal pour toutes les interrogations. Il est essentiel de comprendre les besoins spécifiques des clients pour offrir des solutions sur mesure et opportunités d’up-sell.
- Croissance des Ventes : Identifier et poursuivre de nouvelles opportunités commerciales au sein de la base de clients assignée. Élaborer des plans stratégiques pour atteindre ou dépasser les objectifs de vente et mener des appels, e-mails, et réunions virtuelles avec les clients potentiels.
- Rétention des Clients : Assurer un haut niveau de satisfaction client via une communication régulière et des suivis appropriés. Résoudre efficacement les problèmes clients pour maintenir des relations à long terme.
- Collaboration Interne : Travailler en étroite collaboration avec les départements marketing, service client et produit pour aligner les stratégies de vente avec les objectifs d’entreprise. Fournir des retours constructifs pour améliorer les produits et services offerts.
- Reporting et Analyse : Maintenir des documents précis de toutes les interactions et activités de vente à l’aide de Salesforce. Préparer des rapports de vente, des prévisions et des analyses de performance pour la direction.
Qualifications
- Éducation : Diplôme en affaires, marketing ou domaine lié (ou expérience équivalente).
- Expérience : 2 à 4 ans dans la vente interne, la gestion de compte, ou un rôle similaire, avec un historique prouvé de dépassement des objectifs de vente.
- Compétences : Excellentes compétences en communication, négociation et interpersonnelles. Maîtrise des logiciels CRM et de la suite MS Office.
- Aptitudes : Capacité à travailler de manière autonome tout en collaborant efficacement au sein d’une équipe.
Compétences Préférées :
Une expérience dans des secteurs spécifiques tels que la technologie ou la santé est avantageuse, de même qu’une familiarité avec les outils de réunion virtuelle.
Pourquoi Rejoindre S&P Global ?
Atouts de l’Entreprise :
S&P Global propose un salaire compétitif avec des incitations basées sur la performance, un ensemble complet d’avantages incluant assurance santé, plans de retraite, et congés payés. De plus, l’environnement de travail est collaboratif et soutenant, favorisant le développement professionnel et personnel.
Engagement envers l’Égalité des Chances
S&P Global est un employeur qui prône la diversité en s’engageant à créer un environnement inclusif pour tous les employés. Les pratiques de recrutement mettent l’accent sur l’équité et la transparence, assurant que chaque candidat ait accès aux opportunités selon ses compétences et contributions. Seuls les postulants via le système électronique seront considérés.
Mise en Garde contre les Annonces Trompeuses
Il est crucial de vérifier les détails et l’exactitude des informations fournies dans cette annonce. En cas de doute concernant des éléments, il est conseillé de s’informer directement auprès de S&P Global ou de consulter des ressources fiables pour obtenir des clarifications.
Pour postuler, cliquez sur le lien suivant : Postulez dès maintenant !
📅 Date de publication de l’offre : Sat, 17 May 2025 22:48:42 GMT
🏢 Entreprise :
📍 Lieu : Pulau Pinang
💼 Intitulé du poste : Representative III, Inside Sales
💶 Rémunération proposée :
📝 Description du poste : About The Role Grade Level (for internal use): 09 Job Description We are seeking a proactive and results-driven Account Manager – Inside Sales to join our dynamic sales team handling North American customers. The ideal candidate will be responsible for maintaining and growing relationships with existing clients while actively seeking new sales opportunities. As an integral part of the sales team, you will collaborate closely with internal departments to ensure customer satisfaction and achieve revenue goals. Key Responsibilities Account Management: Build and maintain strong, long-lasting relationships with clients. Serve as the primary point of contact for client inquiries, ensuring prompt and effective responses. Understand clients’ business needs to provide tailored solutions and upsell opportunities. Sales Growth Proactively identify and pursue new sales opportunities within the assigned territory or customer base. Develop and execute strategic plans to meet or exceed sales targets. Conduct outbound calls, emails, and virtual meetings to engage with prospective and existing customers. Client Retention Ensure a high level of client satisfaction through regular communication and follow-ups. Resolve customer issues effectively to maintain long-term partnerships. Cross-Functional Collaboration Work with marketing, customer service, and product teams to align sales strategies with business objectives. Provide feedback to internal teams to improve products, services, and processes. Reporting And Analysis Maintain accurate records of all client interactions and sales activities in Salesforce Prepare sales reports, forecasts, and performance analyses for management. Qualifications Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience). 2-4 years of experience in inside sales, account management, or a similar role. Proven track record of meeting or exceeding sales targets. Strong communication, negotiation, and interpersonal skills. Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite. Ability to work independently while collaborating effectively with a team. Excellent time management and organizational skills. Preferred Skills Experience in [specific industry, e.g., technology, healthcare, etc.]. Familiarity with virtual meeting tools such as Zoom, Microsoft Teams, etc. Ability to analyze market trends and provide strategic insights. Why Join Us Competitive salary with performance-based incentives. Comprehensive benefits package, including health insurance, retirement plans, and paid time off. Opportunities for professional growth and development. Collaborative and supportive work environment. Equal Opportunity Employer We value diversity and are committed to creating an inclusive environment for all employees. About S&P Global Commodity Insights At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We’re a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights’ coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world’s foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world’s leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit http://www.spglobal.com/commodity-insights. What’s In It For You Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence , pinpointing risks and opening possibilities. We Accelerate Progress. Our People We’re more than 35,000 strong worldwide-so we’re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world’s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you-and your career-need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: [HIDDEN TEXT] and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision – https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 406 – Entry Professional – Inside Sales (EEO Job Group) (inactive), 40 – Sales (EEO-2 Job Categories-United States of America), SLSINS405.1 – Middle Professional Tier I-In Sales (EEO Job Group) Job ID: 315317 Posted On: 2025-05-11 Location: Penang-Jalan, Pulau Pinang (Penang), Malaysia
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