Sales Rep – Hospitality Industry (LATAM) (Remote)
Emploi Afrique du Sud
Titre du poste : Sales Rep – Hospitality Industry (LATAM) (Remote)
Entreprise : Somewhere
Description du poste : Job Title: Hospitality Sales Representative
Job Type: Full-time, Remote, OffshoreAbout Our Client:
We are a leading provider of large-format, luxury short-term rentals nationwide. Specializing in world-class accommodations for discerning groups of travelers in premier destinations, we utilize a tech-enabled, data-driven approach to quickly carve out a unique niche in the competitive and fast-evolving luxury hospitality rental industry.General Overview:
We are seeking an Inside Sales Representative to join our Guest Services & Sales Team. The ideal candidate will be a creative team player with exceptional communication skills. As the first point of contact for our guests, the Inside Sales Representative will drive revenue and guest satisfaction through direct-to-consumer sales. Your main objective will be converting warm leads into bookings, with success measured by conversion rates. Additionally, you’ll be responsible for building relationships with third-party partners who provide leads.Essential Functions:Sales: Identify, pursue, track, and close new reservation sales based on availability, with minimal cold calling.Communication: Engage with potential customers via phone, text, email, and online messaging, following Heirloom’s policies.Brand Representation: Represent the Heirloom brand with professionalism and effectiveness in all interactions, particularly in written communication.Inbound & Outbound Calls: Handle inbound calls from prospective guests and make outbound calls as needed to answer questions and drive sales.Customer Needs: Anticipate, understand, and address customer needs while creatively cross-selling additional services or options.Relationship Building: Establish rapport with customers through friendly, professional, and engaging communication.Revenue Goals: Meet and exceed established revenue targets.Pricing & Discounts: Utilize tools like revenue reports to set pricing and discounts for bookings.Collaboration: Work closely with other departments to ensure a seamless and optimal guest experience during their stay.Customer Support: Assist with customer support for in-house guests when needed.Team Meetings: Participate in departmental meetings and contribute to team goals.Requisites:1-3 years of experience in a sales environment.Excellent verbal and written communication skills, with a polished phone demeanor.Native fluency in English (spoken, written, and reading).Knowledge of the commercial hospitality industry is a plus.High energy and ability to thrive in a fast-paced work environment.Strong organizational and detail-oriented skills.Comfortable using cloud-based computing platforms and technology.Schedule & Compensation:Location: Remote (open to applicants based in South Africa or LATAM).Compensation: Competitive base salary with bonus potential.Work Schedule: Full-time role with flexible scheduling options:5 workdays/week with 2 days off, or4 workdays/week with 3 days off.
Salaire attendu :
Localisation : South Africa
Date du poste : Wed, 09 Apr 2025 22:30:39 GMT
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