Senior E-Commerce Forecasting Analyst

Emploi Pays-Bas

Titre du poste : Senior E-Commerce Forecasting Analyst

Entreprise : Rituals

Description du poste : Job DescriptionAs a Senior E-Commerce Forecasting Analst you play a pivotal role in shaping the future of our direct-to-consumer operations. Your mission is to define, plan, and continuously improve our B2C fulfillment forecast across more than 33 countries, ensuring that every customer receives their order on time, whether it’s placed via our website, consumer app, or through marketplaces. You will be the key link between our digital teams and operational execution, enabling seamless delivery experiences through accurate forecasting and data-driven insights.In this role, you’ll work closely with Digital Teams, Supply Planning, Logistics, Analytics and Customer Relations to anticipate consumer demand, being the vital factor during key promotional periods like new launches, Easter or Christmas. By building a robust and automated forecasting process, you free up space to focus on deep data analysis, uncovering patterns in consumer behavior that can further sharpen our forecasts and improve service levels. You will also take ownership of reporting and performance tracking, analyzing KPIs such as OTIF (on-time in-full) and forecast accuracy, and leading corrective action planning when needed.You are the primary point of contact for all forecasting-related matters within the eCom landscape. Your analytical mindset and strong understanding of digital commerce dynamics-ranging from online marketing strategies to logistical constraints-allow you to bridge the gap between demand generation and fulfillment execution. With a strong focus on continuous improvement, you will help optimize warehouse operations, minimize idle time, and contribute to a seamless end-to-end customer journey.Your influence extends beyond operational excellence. You will actively participate in product launches, promotional event planning, and innovation processes, providing valuable input on what is needed from a B2C fulfillment perspective to make every initiative a success. At the same time, you’ll manage key stakeholder relationships across the organization, ensuring alignment between digital and logistics teams while driving strategic changes that enhance forecast reliability and customer satisfaction.This is a role where curiosity meets impact. By transforming data into action and aligning cross-functional teams around a shared forecast vision, you will help shape a customer experience that’s fast, reliable, and built for the digital age.QualificationsTo thrive in this role, you’ll need a unique mix of analytical strength, digital understanding, and people-savvy communication. You’re someone who enjoys turning complexity into clarity, who feels at home in both data and stakeholder meetings, and who’s not afraid to take the lead in a fast-paced, digitally driven environment.We’re looking for someone who brings the following to the table:

• Excellent communication skills and a natural ability to manage and align diverse stakeholders
• A strategic mindset with the ability to define and support a consumer service strategy in close collaboration with business and logistics teams
• At least 3 years of experience in Operational Planning, Demand Planning or Supply Planning
• A solid understanding of (digital) fulfillment flows and the commercial dynamics behind them
• Familiarity with ERP systems and data management platforms
• Advanced skills in Microsoft Excel and PowerPoint, and ideally hands-on knowledge of SQL
• Ability to independently build dashboards and reports using tools like Power BI
• Fluency in business English; Dutch language skills are a plus

Additional InformationYOUR PATH TO A NEW CAREERGrow with us! The next steps are: * Apply via our website (make sure you meet the requirements and tell us why you apply)

• Our recruiter will contact you within 10 working days.
• A first interview follows in our Central Head Office in Amsterdam.
• You do an online assessment.
• You have the second interview online.
• In the event of a positive outcome, you will receive a proposal with the terms of employment.

Any questions? Our recruiter is happy to speak to you via . Please note that applications via e-mail are not taken into consideration.We kindly ask recruitment agencies to refrain from acquisition efforts. Unsolicited CVs or resumes will not be taken into consideration and will be treated as not received

Salaire attendu :

Localisation : Amsterdam, Noord-Holland

Date du poste : Thu, 24 Apr 2025 03:26:24 GMT

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