Senior Practice Success Specialist
Emploi Afrique du Sud
Titre du poste : Senior Practice Success Specialist
Entreprise : Sage
Description du poste : This role is dedicated to supporting newly onboarded, self-sourced accountants as they grow and develop their portfolios and client base. The primary focus is on enabling their long-term success while also retaining and expanding the existing portfolio of allocated accountants.Location – 3 days per week in the Johannesburg office.Key Responsibilities • Drive growth of both new and existing accountants by supporting local execution of the MSP (Managed Service Provider) program.
- Develop business opportunities within a defined list of strategic accounting firms, with a focus on customer retention and upselling-particularly introducing and promoting Sage Intacct for Accountants to both new and existing partners.
- Represent Sage as a brand ambassador within the Accountants Forum and other industry networks-strengthening relationships, raising visibility, and reinforcing our commitment to the accounting community.
- Plan, coordinate, and attend regional events to promote Sage’s offerings and foster meaningful engagement.
- Provide expert onboarding, training, and development support to newly enrolled practices, ensuring a smooth and effective implementation of the MNSP program.
Skills, Knowledge & ExperienceEssential:
- Bilingual with excellent telephone etiquette and strong interpersonal communication skills
- Computer literacy, especially in MS Office (Outlook, Excel, Word)
- Background or training in accounting and/or payroll
- SBCA/SBCP and/or Sage Intacct certification
- In-depth knowledge of the Accountants Edition and Sage partner programs
- Experience in product support and customer success
Preferred:
- Experience working in an accounting practice or completion of articles
- Formal qualification in Business Management or Accounting, or equivalent accounting-related studies
Function SalesCountry South AfricaOffice Location JohannesburgWork Place type HybridAdvert Working at Sage means you’re supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.Our colleagues are the best of the best. It’s why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential.
Learn more about working at Sage:
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Salaire attendu :
Localisation : Johannesburg, Gauteng
Date du poste : Sat, 31 May 2025 00:40:01 GMT
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