Senior Sales Order Specialist

Emploi Pologne

Titre du poste : Senior Sales Order Specialist

Entreprise : London Stock Exchange Group

Description du poste : WHY IS THIS JOB IMPORTANT?The Sales Order Specialist drives sales efficiencies by reducing the administration burden on Account Management. As the main liaison to Customer Administration, this role facilitates the order to cash cycle in an accurate and timely manner. Person in this role work closely with internal partners to address customers’ administrative issues and coordinate sophisticated deals.SOME OF THE DAILY TASKS:

• Collaborate closely with Sales Order Specialists (SOS) for order processing, credits procedures, Genesis, GRC systems, etc.
• Develop customers’ relationships to address administrative problems and collaborate with internal partners on resolving issues
• Coordinate complex deals in collaboration with Account Managers and Order Management Specialists
• Support acquiring signed contracts and order forms from customers
• Handle Free Trials for setup and extension in Genesis
• Act as first line support for Account Managers on order process and system queries
• Play a supporting role in the annual price increase process – e.g. reporting on contractual exceptions and business exceptions
• Support GRC and Genesis with SOS team (trials, documentation, ELM, processing) with proactive partner concern of issues/blockers as the need arises
• Entitlement support – user swaps (Eikon and FXT), exchange / third party additions and removals, user lists (genesis only)

WHAT TO BRING:Extensive knowledge of business products and processesSolid understanding and experience with detailed technology projectsExcellent problem-solving and analytical skills with the ability to apply knowledge and creativity to resolve standard and sophisticated client issues, improving service offeringsStrong communication skills (written, oral, presentation)Organization and prioritization skills with attention to detailAbility to adapt to dynamic and fast paced work environmentAbility to troubleshoot and make appropriate decisions based on knowledge of business objectivesConfident, open, and ready to help phone presence requiredProven track record of tackling multiple projects and see them to completion successfullyAbility to work in a team environment as well as independently with minimum supervisionBachelor’s degree qualified or aboveAdditional language skills preferred (French, Italian, Spain)YOU RECEIVE:

• Buddy: dedicated person who will support you during first month of training
• Bonus: Quarterly or annual bonus plan assigned to every position
• Wellbeing: monthly wellness and work-from-home allowance, and employee assistance program
• Healthcare: private medical care with Medicover, premium package fully covered by employer and life insurance with Generali
• Future: corporate pension plan supported by Fidelity International offering additional 5% of base salary to invest in selected funds, and LSEG Employee Share Purchase plan available
• Reward and Recognition: additional awards and vouchers available for extra achievements
• Referral: Bonus between 8,000 to 10,000 PLN for successful recommendation of a new colleague
• Development: E-learning platforms access with a range of training and certified courses
• LSEG Products: availability to access to real-time economic data through our flagship Workspace platform
• Diversity: Inclusive culture built by colleagues from over 40 countries representing various age, gender, race, and beliefs
• Charity: 2 additional days off for voluntary jobs
• Office: brand new, sustainable office with cafeteria and chillout space
• Location: 3T Office, Gdynia is less than 200m to PKM station and a walking distance to SKM station. Underground car park with 122 spaces for LSEG employees
• Activities: sport teams and social events to join e.g. weekly yoga classes in the office
• Company events: Annual Summer and Winter Parties for colleagues and Family Day for employees with partners and children

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.

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Localisation : Gdynia, pomorskie

Date du poste : Wed, 23 Apr 2025 22:23:36 GMT

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