Manager, Education chez Sephora University Singapore
Une Opportunité Professionnelle au Cœur de l’Industrie de la Beauté
Entreprise : Sephora
Localisation : Singapore
Date de publication : 10 juillet 2025
Salaire attendu : À déterminer
Description Générale du Poste
Au sein de Sephora, la beauté se définit comme une expérience inclusive, où chaque individu est considéré comme précieux. La mission de la marque est de créer un environnement propice à la valorisation et à l’épanouissement personnel et collectif. Le rôle de Manager, Education est stratégique pour garantir que les initiatives d’éducation répondent aux objectifs commerciaux tout en respectant les valeurs fondamentales de l’entreprise.
Sephora est en pleine expansion, avec une présence dans plus de 8 pays de la région Asie-Pacifique. Ce poste est crucial pour façonner l’apprentissage et le développement au sein des équipes de vente, notamment pour les Beauty Advisors et les équipes de management des magasins.
Responsabilités Clés
Le poste exige une approche à la fois stratégique et opérationnelle, incluant :
Stratégie Éducative
- Translating the regional Sephora University strategy for market deployment.
- Collaboration inter-fonctionnelle pour aligner les priorités éducatives sur les objectifs commerciaux.
Analyse des Besoins en Formation
- Conduite d’analyses pour identifier les lacunes de compétences parmi les employés de détail.
- Création de programmes de formation ciblés pour combler ces lacunes.
Mise en Œuvre des Programmes
- Adaptation de programmes éducatifs pour assurer l’engagement et l’efficacité.
- Alignement de tous les programmes avec les valeurs de *Sephora*.
Transfert de Connaissances
- Facilitation de l’application des connaissances acquises sur le lieu de travail.
- Équipement des employés pour qu’ils puissent remplir efficacement leurs fonctions.
Leadership Équipe
- Gestion d’une équipe de spécialistes en éducation, en offrant soutien et développement professionnel.
- Assurer la qualité de la livraison des programmes.
Profil Recherché
Les candidats doivent posséder une combinaison de compétences éducatives et commerciales, notamment :
- Baccalauréat en Éducation, Commerce ou domaine connexe, ou dix ans d’expérience dans un poste similaire.
- Expérience démontrée en gestion de programmes éducatifs au sein de l’industrie de la beauté ou du commerce de détail.
- Maîtrise des concepts contemporains de formation des adultes et de design pédagogique.
- Excellentes compétences en leadership, communication et gestion d’équipe.
- Capacité à travailler de manière entrepreneuriale dans un environnement dynamique.
Culture de l’Entreprise
Sephora valorise l’authenticité et la diversité, créant un environnement de travail où chaque employé peut s’épanouir. La culture d’entreprise repose sur l’autonomisation, la croissance et l’innovation. Chaque action vise à inspirer non seulement les clients, mais également l’ensemble de l’industrie.
Postuler
Pour les candidats intéressés par cette opportunité enrichissante, Sephora encourage le dépôt de candidatures dès maintenant. Cette position constitue une chance de contribuer à un projet éducatif ambitieux au sein d’une entreprise emblématique.
Engagement envers l’Égalité
Sephora s’engage à être un employeur garantissant l’égalité des chances. La diversité fait partie intégrante de l’environnement de travail, et toutes les candidatures seront traitées de manière équitable, sans discrimination.
Cette annonce reflète non seulement l’opportunité professionnelle chez Sephora, mais aussi un engagement ferme pour une diversité et une inclusion réelles dans l’industrie de la beauté.
📅 Date de publication de l’offre : Thu, 10 Jul 2025 22:36:20 GMT
🏢 Entreprise : Sephora
📍 Lieu : Singapore
💼 Intitulé du poste : Manager, Education, Sephora University Singapore
💶 Rémunération proposée :
📝 Description du poste : At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.Sephora SEA’s omni channel business spans over 8 countries (Australia, India, Indonesia, Malaysia, New Zealand, the Philippines, Singapore and Thailand) with 100+ stores and boasts some global flagships such as ION and Raffles City in Singapore, F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e., Click and collect and marketplace).Manager, Education, Sephora University SingaporeWe are looking for a highly motivated and strategic Manager, Education to oversee the development, localisation, deployment, and evaluation of contemporary retail education initiatives across Singapore to meet commercial business objectives. The ideal candidate will have a strong background in learning and development, ideally within the beauty retail sector, excellent leadership skills, and a passion for fostering learning and development within a commercial environment.You will shine here if you enjoy…
Education Strategy
- Translating the regional Sephora University strategy for market deployment
- Collaborating cross functionally with key stakeholders and aligning to priorities and business objectives
Training Needs Analysis
- Conducting training needs analysis as/when required to stay updated on market skill level learning gaps of retail employees
- Identifying opportunities and devising targeted training interventions to bridge gaps
Program Implementation
- Adapting and implementing comprehensive education programs and initiatives (e.g. onboarding) for Sephora’s retail employees, including Beauty Advisors and Store Management Teams
- Ensuring that programs are engaging, effective, and aligned with Sephora’s brand values and standards
Learning Transfer
- Implementing strategies to facilitate the transfer of learning on the job
- Ensuring that employees are equipped with the necessary knowledge and skills required to perform their role
Team Leadership
- Leading and managing a team of education specialists
- Providing guidance, support, and professional development opportunities to ensure high-quality program delivery and transfer of learning
Quality Assurance
- Monitoring and evaluating the effectiveness of education programs and initiatives through assessments, feedback, and data analysis
- Implementing improvements and best practices to enhance program quality and impact
Resource Management
- Overseeing the development and management of educational resources, including training materials, technology, and facilities
- Ensuring that resources are utilized effectively and efficiently
Stakeholder Management
- Collaborating closely with Regional Sephora University Team
- Building and maintaining strong relationships with key stakeholders in store teams, brand partners, and corporate partners both in country and region
- Collaborating and communicating program goals, progress, and outcomes effectively
Budget Management
- Forecasting and managing the education department’s budget
- Ensuring that financial resources are allocated appropriately and that programs are delivered within budget constraints
Compliance and Standards
- Ensuring that all educational programs and initiatives comply with Sephora’s standards and policies
- Staying informed about changes in industry regulations and best practices
Innovation and Improvement
- Staying up to date on beauty trends and developments in adult education and retail industry
- Identifying opportunities for innovation and continuous improvement in program design and delivery
Reporting and Documentation
- Preparing and presenting reports on program performance, outcomes, and impact
- Maintaining accurate records and documentation of program activities and achievements
We would love to hear from you if you are/have…
- A bachelor’s degree in Education, Business, or a related field or a minimum of 10 years of experience in a similar role
- Proven experience in educational program management, curriculum development, and team leadership within the beauty or retail industry
- Knowledge of contemporary adult learning and development concepts, instructional design principles a must. Experience in digital and social learning preferred
- Strong beauty experience with an understanding of beauty products, trends, and techniques essential
- Excellent leadership, communication, and interpersonal skills, including presentation and facilitation skills
- Entrepreneurial and able to work in a fast-paced environment with numerous stakeholders, possesses the ability to listen and understand the needs of the client and stakeholders, translating those needs into educational focuses
- Hands-on and solution-oriented with the ability to manage and lead others to do the same
- Client-centric and possess a commercial mindset, has the demonstrated ability to drive business KPIs through team development
- Ability to think strategically and make data-driven decisions
- Strong organizational and project management skills to balance and prioritize
- Proficiency in using educational technology and software, has sound Office 365 skills
- Experience in budget management and resource allocation
- Knowledge of relevant industry regulations and standards
- Passion for beauty and a commitment to fostering learning and development
Here, you will find:
- Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
- Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
- Work that brings fulfilment, from delighting clients every day, to inspiring our industry at large, every action makes a difference
It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself, because you are what sets us apart. Join us and belong to something beautiful.Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.
🔎 Offre d’emploi vérifiée et enrichie selon la ligne éditoriale de l’Association Artia13 : éthique, inclusion, transparence et vigilance contre les annonces trompeuses.
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