Sr Manager, Business Operations

19 juin 2025 Artia13 1 Views

Opportunité de Carrière : Senior Manager, Business Operations chez PayPal

À propos de PayPal

PayPal, acteur majeur du commerce numérique, a transformé la manière dont l’argent est échangé à l’échelle mondiale depuis plus de 25 ans. Avec plus de 200 marchés couverts, PayPal offre des solutions de paiement innovantes et sécurisées, facilitant les transactions pour les consommateurs et les marchands. En connectant des centaines de millions d’utilisateurs, PayPal assure une expérience de paiement fluide tant en ligne qu’en personne, tout en permettant aux utilisateurs d’accéder à différentes méthodes de financement, y compris les crypto-monnaies et les cartes-cadeaux.

Détails du Poste

Titre du poste : Senior Manager, Business Operations

Localisation : London

Date : 07 juin 2025

Description du Rôle

Dans un rôle stratégique, le Senior Manager des opérations commerciales sera responsable de l’optimisation et du bon fonctionnement des modèles opérationnels de PayPal au Royaume-Uni. Ce poste clé requiert une collaboration étroite avec le leader du marché afin de favoriser l’exécution de la stratégie et de transformer la vision en résultats opérationnels. Le candidat idéal devra posséder une expérience solide en gestion des opérations dans un environnement technologique en pleine croissance.

Responsabilités Clés

Décision basée sur les données : Utiliser des analyses pour éclairer les décisions et identifier les risques et opportunités.
Soutien stratégique : Collaborer avec des équipes commerciales pour améliorer l’expérience client et répondre aux besoins du marché.
Gestion de la performance : Définir des métriques clés et surveiller les performances à travers différentes lignes d’affaires.
Alignement interfonctionnel : Favoriser la coopération entre les équipes Produit, Marketing, Finance, et autres.
Conformité et risques opérationnels : Assurer le respect des cadres réglementaires en vigueur.
Leadership d’équipe : Encadrer et développer une équipe d’opérations commerciales performante.

Qualifications Requises

Plus de 8 ans d’expérience dans des postes d’opérations commerciales à un niveau senior.
Compétence démontrée dans la gestion de modèles opérationnels complexes.
Capacité à communiquer de manière claire et confiante avec des parties prenantes à tous les niveaux.
Expérience en utilisation d’outils de données et de reporting pour soutenir la prise de décisions.
Anglais courant requis.

Engagement envers la Diversité et l’Inclusion

PayPal est engagé en faveur de la diversité et de l’inclusion, garantissant des opportunités équitables à tous les candidats, quel que soit leur parcours. L’entreprise met un point d’honneur à créer un environnement de travail où chaque employé se sent valorisé et inclus. Cet engagement est essentiel pour atteindre les objectifs à long terme de PayPal et renforcer son impact au sein des communautés qu’elle sert.

Modalités de Travail et Avantages

PayPal adopte un modèle de travail hybride, permettant aux employés de combiner le travail au bureau et à domicile. L’entreprise offre également un large éventail d’avantages, comprenant des options d’actions, une assurance santé et vie, ainsi que des ressources pour le bien-être mental et physique des employés.

Postulez dès Maintenant

Cette position représente une occasion unique pour les professionnels expérimentés de rejoindre une entreprise innovante et en pleine croissance. Pour plus d’informations et pour postuler, cliquez ici.

📅 Date de publication de l’offre : Sat, 07 Jun 2025 22:14:39 GMT

🏢 Entreprise : PayPal

📍 Lieu : London

💼 Intitulé du poste : Sr Manager, Business Operations

💶 Rémunération proposée :

📝 Description du poste : The CompanyPayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.Job Summary: Role Overview
We are looking for a strategic and collaborative Senior Manager of Business Operations to lead the business operations functions of our growing business in the UK. This is a high-impact leadership role responsible for ensuring our operating model functions effectively, enabling the business to scale with confidence and clarity. You will act as a key partner to the Market Lead, supporting the execution of strategy and serving as a trusted advisor to translate vision into operational delivery. You will work across commercial and operational teams to ensure alignment, support execution, and turn insights into action to drive performance and growth.Key Responsibilities

Insights-Driven Decision Making – Leverage data and business intelligence to drive informed decisions, identify risks and opportunities, and support executive-level planning.
Strategic Support for Commercial Execution – Partner with segment leads across Enterprise, SMB and Consumer to provide insights and support, enabling growth, market responsiveness, and improved customer experience.
Performance Management – Define and leverage key metrics to monitor performance, identify issues, and support outcome-driven decision making across each business line (merchant and consumer).
Lead Operating Rhythms – Own and lead the operating rhythms of the market, including operating reviews and performance reviews. Ensure consistency, insight, and accountability across all review cadences.
Cross-functional Alignment – Drive strong collaboration between Product, Marketing, Finance, Analytics and Revenue Operations functions to ensure alignment and operational execution of GTM initiatives.
Operational Risk & Compliance – Collaborate with Legal, Compliance, and Risk to ensure adherence to regulatory frameworks (BaFin, PSD2, AML) and strengthen operational resilience.
Operating Model Governance – Ensure the markets operating model is functioning effectively, aligning teams, systems, and resources to support strategic goals.
Team Leadership – Lead, mentor, and develop a capable and driven Business Operations team. Foster a high-performance culture rooted in accountability, collaboration, and clarity.
Strategic Partnership with Country GM – Work closely with the Market leader as a trusted advisor —supporting strategy execution, managing key initiatives, and helping connect day-to-day operations with long-term business objectives.

Key Requirements

8+ years in senior business operations or general management roles, ideally within fast-growing tech environments or consulting
Demonstrated experience in managing complex operating models, initiatives end to end and cross-functional collaboration
Clear and confident communicator, with a proven ability to provide clarity to stakeholders at all levels, particularly in high-paced or ambiguous situations
Strong commercial acumen with the ability to support go-to-market teams with operational insights, challenging norms and initiating recommendations for change.
Adept at using data and reporting tools (e.g., Tableau, Looker, Salesforce) to drive decision-making
Proven ability to lead teams and drive alignment in dynamic, high-change environments
Fluent English required

Job Description:Essential Responsibilities:

Lead complex projects of diverse scope to optimize operational processes.
Participate in complex problem resolution and determine methods and procedures for new assignments.
Drive global process improvements within the organization.
Provide oversight and support for planning and management of financial, budget, and headcount targets.
Act as a liaison between business leadership, staff, and other key partners.
Influence the quality, efficiency, and effectiveness of business processes.
Utilize internal and external data to provide actionable insights for business growth.

Minimum Qualifications:

Minimum of 12 years of relevant work experience and a Bachelor’s degree or equivalent experience.

Preferred Qualification:Subsidiary: PayPalTravel Percent: 0For the majority of employees, PayPal’s balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.Our Benefits:At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit .Who We Are:to learn more about our culture and community.Commitment to Diversity and InclusionPayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at .Belonging at PayPal:Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.Any general requests for consideration of your skills, please .We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

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