Tech Operations Manager, GSO (Global Sales Operation)
Emploi Corée : Tech Operations Manager chez Amazon
Présentation du poste
Titre du poste : Tech Operations Manager, GSO (Global Sales Operations)
Entreprise : 아마존 (Amazon)
Localisation : 서울시 (Séoul)
Date de l’annonce : 25 juin 2025
Description de l’entreprise
Amazon Web Services (AWS) est reconnu comme la plateforme cloud la plus complète et la plus adoptée au monde. En mettant l’accent sur l’innovation, AWS permet aux entreprises de toutes tailles de lever des défis uniques et d’explorer des solutions adaptées à leurs besoins spécifiques. Cette culture de l’innovation, des risques et des idées célébrée par AWS crée un environnement dynamique et inclusif où la curiosité est valorisée.
Mission du poste
Le Tech Operations Manager au sein d’AWS sera responsable de l’élaboration et de l’exécution de la stratégie technique pour le marché coréen. Ce poste requiert un engagement à soutenir les initiatives de migration, de modernisation et d’intelligence artificielle générative. L’objectif principal de cette mission est d’accélérer la performance commerciale à travers des données pertinentes et des indicateurs de performance clés (KPIs).
Responsabilités clés
Les principales responsabilités incluent :
- Accélération des initiatives de migration/modernisation et de GenAI.
- Définition et adoption des objectifs ainsi que des outils nécessaires au sein de l’équipe technique pour soutenir la croissance rapide du business.
- Suivi des indicateurs de performance, des objectifs et des analyses de tendances.
- Collaboration avec d’autres managers opérationnels pour mettre en œuvre de meilleures pratiques.
- Garantie d’une exécution cohérente et efficace des fonctions en alignement avec les standards globaux.
Profil recherché
Bases des qualifications :
- Minimum de 10 ans d’expérience en opérations commerciales ou dans un rôle équivalent.
- Diplôme de bachelor ou équivalent.
- Expérience dans le développement et l’implémentation d’outils de reporting, de CRM et d’automatisation des ventes.
Qualifications préférées :
- Familiarité avec des outils tels que Salesforce ou d’autres outils de BI.
- Antécédents de présentation à la direction.
- Expérience dans une entreprise technologique en forte croissance.
Culture d’entreprise
Au sein d’AWS, la diversité des expériences est une valeur fondamentale. L’entreprise encourage les candidats à postuler même s’ils ne répondent pas à tous les critères de compétences mentionnés. De plus, AWS cultive un souci constant de l’inclusion, soutenant des groupes d’affinité et organisant des événements pour promouvoir un environnement de travail collaboratif.
Équilibre entre vie professionnelle et vie personnelle
AWS valorise l’harmonie entre le travail et la vie personnelle, s’efforçant de créer un environnement où le succès professionnel ne se fait pas au détriment de la vie personnelle. La flexibilité fait partie intégrante de la culture de travail, permettant aux employés de s’épanouir tant sur le plan professionnel que personnel.
Conclusion
Cette opportunité de rejoindre AWS en tant que Tech Operations Manager à Séoul représente une occasion unique de contribuer à l’expansion d’une des entreprises les plus innovantes au monde, tout en intégrant une culture d’inclusion et de collaboration. Les candidats intéressés sont invités à postuler pour rejoindre cette équipe dynamique.
📅 Date de publication de l’offre : Wed, 25 Jun 2025 04:45:36 GMT
🏢 Entreprise : 아마존
📍 Lieu : 서울시
💼 Intitulé du poste : Tech Operations Manager, GSO (Global Sales Operation)
💶 Rémunération proposée :
📝 Description du poste : DESCRIPTIONAWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer’s unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world’s most adopted cloud. Join us and help us grow.AWS is where innovation, risks, and ideas are celebrated. We are builders; we try new things, imagine big dreams and reuse whenever we can. It is still Day 1 for us, and we are looking for curious people to be part of our diverse teams of thinkers, problem solvers, and doers. Come join us and work with AWS technologists that work across our customers and partners in Korea to adopt cloud-based solutions.This position will own and execute the Tech strategy for Korea as well as experiment, drive and scale initiatives with high impact on customers and our organization, specifically migration/modernization and Generative AI – our biggest Tech focus.This position will support cross area initiative to accelerate business performance, will be responsible for implementing KPIs and measuring performance of the organization, supplying the management team with relevant and timely data and facts on health of the business.This individual will need to collaborate effectively with internal end-users and cross-functional teams to solve problems, implement new reporting solutions, and deliver successfully against high standards. This is a hands-on position – the ideal candidate must be willing to “roll up the sleeves” and deliver with bias for action.This position will work with the several stakeholders such as Sales, Business Development, Professional Services, Partner, Specialist and the Worldwide Solution Architects and Customer Solutions Management team to facilitate knowledge sharing, best practice dissemination and alignment. The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across other geographies.Key job responsibilities
– As a Sr. Business Operations Manager in sales operation team, your role is critical and highly visible across the organization. Your key responsibilities include, but are not limited to:
– Accelerate the expansion of migration/modernization & GenAI initiatives by providing thought leadership, data and visibility to Tech
– Drive definition and adoption of goals, programs and tooling across the Tech team to meet the rapid growth of the business and achieve attainment of strategic objectives
– Track and report all key performance indicators, goals, efficiency and trend analyses
– Collaborate with other Sr operations managers across areas and other Geos to identify and implement best practices
– Ensure consistent and efficient execution of all functions by working closely with internal business partners and stakeholders to drive adoption and implementation of global standards, processes and programs.A day in the life
On a typical day, you’d be working with several leaders sharing your vision, data and ideas on bringing the best to our customers by prioritizing best initiatives, sharing what is working and what is not, and writing your thoughts on taking the team performance to next level. You’d also be working with several of your peers across the world sharing your lessons and learning from their experiences to bring the best to the Geo and share the best from Geo. You’d also be planning all hands, learning sessions, offsites and other events to build inclusive and open culture.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating – that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.BASIC QUALIFICATIONS– 10+ years of sales operations or equivalent experience
– Bachelor’s degree or equivalent
– Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.
– Experience defining, refining and implementing sales processes, procedures and policies or equivalentPREFERRED QUALIFICATIONS– Experience using Salesforce (or other CRM tool) or BI tools
– Experience presenting to senior leadership
– Experience working within a high-growth, technology companyOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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