Opportunité Professionnelle : Senior Relationship Manager, Business Banking
Standard Chartered à Ho Chi Minh City
Titre du poste : Senior Relationship Manager, Business Banking
Entreprise : Standard Chartered
Date de publication : Fri, 20 Jun 2025 01:33:56 GMT
Localisation : Ho Chi Minh City
Salaire attendu : À négocier
Description du Poste
Le poste de Senior Relationship Manager au sein de Standard Chartered est une opportunité stratégique destinée aux professionnels aguerris, souhaitant renforcer leur impact au sein du secteur bancaire. Les responsabilités clés s’étendent à la gestion des relations clients, à la conduite de l’analyse des risques, et à l’adhésion aux normes de gouvernance.
Principales Responsabilités
Gestion des Relations
- La mission principale consiste à atteindre les objectifs financiers et non financiers convenus en acquérant, développant et fidélisant une clientèle de Business Banking, tout en respectant les paramètres de risque établis.
- Il est attendu de construire des relations de confiance avec les clients afin de garantir leur satisfaction et leur fidélité.
Gestion des Risques
- Le titulaire du poste doit veiller à ce que toutes les opérations respectent les normes de conformité réglementaires, notamment en matière de lutte contre le blanchiment d’argent (LAB) et de gestion des risques environnementaux et sociaux (GRES).
- En s’assurant de la conformité avec le code de conduite du groupe, il doit promouvoir une culture d’éthique organisationnelle parmi les équipes.
Compétences et Qualifications
Des compétences variées sont nécessaires pour exceller dans ce rôle :
- Formation : Diplôme universitaire requis.
- Expérience : Au moins 3 ans d’expérience dans le service aux clients business/commerciaux/corporatifs. L’expérience dans un contexte international est un atout.
- Analyse financière : Capacité à évaluer les risques de crédit et à prendre des décisions de prêt informées.
- Connaissance des produits : Expertise sur le commerce, la gestion de la trésorerie et le change.
Compétences Interpersonnelles : Le candidat doit démontrer d’excellentes capacités de communication et de présentation.
Engagement d’Inclusivité
Standard Chartered se décrit comme une banque internationale qui valorise la diversité et l’inclusion. Leur objectif est de « faire le bien » et d’encourager un environnement de travail respectueux, où chaque employé peut réaliser son plein potentiel. L’entreprise s’engage à garantir des opportunités égales pour tous les candidats, indépendamment de leur origine, genre ou situation personnelle.
Culture d’Entreprise et Avantages
La culture de Standard Chartered repose sur des valeurs fondamentales : l’intégrité, la recherche de l’amélioration continue et le travail d’équipe. Ils offrent des avantages compétitifs alignés sur leur Charte de Rémunération Équitable, y compris :
- Des contributions pour la retraite, l’assurance maladie et vie, avec des options flexibles disponibles.
- Congés variés comprenant des congés annuels, des congés parentaux et des congés pour bénévolat.
- Options de travail flexible pour favoriser un bon équilibre entre vie professionnelle et personnelle.
- Soutien proactif pour le bien-être mental et physique.
- Une culture de l’apprentissage continu avec des opportunités de développement personnel.
Conclusion
Ce poste chez Standard Chartered représente une chance unique pour ceux qui désirent allier compétence professionnelle et valeurs éthiques. Les candidats qualifiés sont encouragés à postuler et à rejoindre une institution déterminée à faire une différence positive. Pour plus d’informations et pour postuler, cliquez sur le lien suivant : Postulez dès maintenant !
📅 Date de publication de l’offre : Fri, 20 Jun 2025 01:33:56 GMT
🏢 Entreprise : Standard Chartered
📍 Lieu : Ho Chi Minh City
💼 Intitulé du poste : Senior Relationship Manager, Business Banking
💶 Rémunération proposée :
📝 Description du poste : People & Talent
- Embed the Group’s values and culture
- Coach peers and more junior staff as appropriate
- Partner effectively with internal stakeholders to deliver effective client solutions
Risk Management
- Abide by appropriate frameworks to guarantee that business is carried out within the Group’s risk appetite and relevant risks are appropriately managed in conjunction with line managers other stakeholders.
- Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements. This includes compliance with regulations and guidelines on Sanctions, Anti-Money Laundering (AML), and Environmental and Social Risk Management (ESRM).
- Abide by the Group’s values and code of conduct and foster a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.
- Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate reporting to the relevant superiors and/or Risk Committees.
- Do what is right in order to avoid reputational risks and operational losses
Governance
- Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation
- Ensure adherence with the following Regulatory Compliance policies and processes (as is applicable):
- Anti-Money Laundering (AML) and all applicable money laundering prevention procedures
- Client Due Diligence & Related Periodic Reviews
- Client Suitability Standards
- Treating Customers Fairly
- Approval & review of Credit Applications
- Maintain Documentary standards
- Data Confidentiality
- Cross-Border Policy
- Sanctions
- Environmental and Social Risk Management (ESRM)
- Anti-Bribery and Corruption (ABC)
- Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture
- Engage with all audit report findings and ensure feedback is acted upon
Job Summary
- To achieve agreed individual financial and non-financial targets by acquiring, growing, and retaining profitable Business Banking customers within acceptable risk parameters.
- Contribute toward achieving team’s overall target and delivering optimal portfolio return.
- Collaborate and build effective partnerships with other RMs, team leaders, segment heads, as well as colleagues in CDD teams and partners in risk, compliance, other support functions, and product
Strategy
- To achieve agreed individual financial and non-financial targets by acquiring, growing, and retaining profitable Business Banking customers within acceptable risk parameters.
- Contribute toward achieving team’s overall target and delivering optimal portfolio return.
- Collaborate and build effective partnerships with other RMs, team leaders, segment heads, as well as colleagues in CDD teams and partners in risk, compliance, other support functions, and product
Key ResponsibilitiesBusiness
- Achieve individual financial and non-financial targets while contributing towards team’s overall deliverables through:
- Effectively generating new business – identify prospects and convert in line with the Bank’s appetite
- Strategically formulating account plan – provide client’s needs-based solutions, structure appropriate credit facility, and execute various banking transactions
- Proactively building trusted client relationships – maintain a portfolio of active and growing customers
- Market and sell broad range of products including trade service, cash management, treasury and investment
- Prepare credit proposal and loan application of customers; prepare annual review on timely basis
- Work closely with credit team to ensure good quality lending decisions are made; to ensure the strict adherence to the prevailing EAR / credit policy
- Implement agreed business plan to achieve sales/ revenue targets
- Generate creative ideas on customer acquisition and products/ services
- Regularly feedback to Team Leader/Team head and peers on new and anticipated financial and service needs and recommend appropriate improvements to processes on new products
- Maintain a high level of professionalism in client engagement, internal stakeholder management and other business conduct
Processes
- Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
- Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
- Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis – incorporating infrastructure requirements and ensuring that they are fit-for-growth.
- Conduct regular and timely customer due diligence (CDD) reviews
- Ensure CDD profiles are error free for timely sign off
- Follow and comply with AML CDD policies and procedures where applicable
- Identify KYC issues, provide solution or escalate to line manager if necessary
- Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures
- Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures
Skills and ExperienceUnderstanding Customer Needs
Business Markets
Financial Risk Management
Knowledge of customers
Selling
Cross SellingQualifications
- University Graduate
- Minimum 3 years of relevant experience in serving business/commercial/corporate clients. Experience in servicing international businesses under the cross-border context is a plus
- Excellent financial analysis skills and ability to assess client creditworthiness and key risk considerations / mitigations
- Sound product knowledge on trade, cash, lending and FX and strong understanding of local industries, supply/value chains and market environment
- Dedicated and committed team player with ability to work independently
- Knowledge of operational procedures, documentation requirements, banking practices and regulations related to business and commercial banking
- Firm in all business guidelines and compliance issues
- Sound knowledge of financial markets and investment products
- Outstanding communication and presentation skills
About Standard CharteredWe’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offerIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.
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