Opportunité de Carrière : Lead, Digital Partnership Sales chez Standard Chartered
Contexte et Présentation de l’Entreprise
*Standard Chartered* est une banque internationale avec plus de 170 ans d’expérience, engagée à faire une différence positive pour ses clients et ses communautés. Son approche se base sur des valeurs d’inclusion et de diversité, cherchant à créer un environnement où chacun peut s’épanouir. L’entreprise cherche actuellement à recruter un **Lead, Digital Partnership Sales**, localisé à **Ho Chi Minh City**.
Description du Poste
Le rôle de **Lead, Digital Partnership Sales** se concentre sur l’atteinte des objectifs financiers et non financiers de l’équipe, tout en accroissant et en conservant des clients rentables dans le secteur de la banque d’affaires.
Responsabilités Principales
– **Stratégie** : Contribuer activement à l’atteinte des objectifs de l’équipe en adoptant des pratiques ciblées pour acquérir des clients et optimiser le retour sur le portefeuille.
– **Gestion des affaires** : Transformer les leads des partenaires en clients tout en identifiant proactivement des prospects potentiels, particulièrement dans les périodes de faible activité.
– **Collaboration** : Travailler de manière collaborative avec diverses équipes de soutien (CDD, CI, etc.) pour garantir des décisions de prêt de qualité et le respect des politiques de crédit.
Processus et Gouvernance
Le candidat sera responsable de l’amélioration continue des processus opérationnels et de la gestion des risques. Cela inclut le respect des normes de conformité et des politiques internes pour garantir un fonctionnement sécurisé et efficace.
Gestion du Risque
Le rôle nécessite une adhésion stricte aux normes de conduite réglementaire et à la gestion des risques, en garantissant que toutes les actions sont conformes aux directives internes et externes.
Profil Recherché
– *Qualifications* : Diplôme universitaire et au moins 3 ans d’expérience pertinente dans le service aux clients commerciaux ou corporate, en particulier dans un contexte international.
– *Compétences* : Excellentes compétences en analyse financière, compréhension des besoins clients, connaissance des produits bancaires (commerce, financement, etc.) et solides capacités de communication.
Ce que Nous Offrons
Standard Chartered s’engage à offrir un environnement de travail inclusif, avec des avantages tels que :
– **Rémunération compétitive** et avantages sociaux complets.
– Temps libre comprenant des congés annuels et des congés parentaux.
– Options de travail flexibles et soutien proactif à la santé mentale.
– Opportunités de développement professionnel continu.
Conclusion
Ce poste de **Lead, Digital Partnership Sales** représente une occasion unique de contribuer à la mission de Standard Chartered tout en développant des relations durables avec des clients clés. L’organisation valorise une approche éthique et respectueuse des diversités, favorisant un environnement où chacun peut exceller. Pour postuler, suivez le lien ci-dessous.
📅 Date de publication de l’offre : Thu, 19 Jun 2025 22:57:30 GMT
🏢 Entreprise : Standard Chartered
📍 Lieu : Ho Chi Minh City
💼 Intitulé du poste : Lead, Digital Partnership Sales
💶 Rémunération proposée :
📝 Description du poste : Job Summary
- To achieve agreed total direct team financial and non-financial targets by acquiring, growing, and retaining profitable Business Banking customers within acceptable risk parameters.
- Contribute toward achieving team’s overall target and delivering optimal portfolio return.
- Collaborate and build effective partnerships with other RMs, team leaders, segment heads, as well as colleagues in CDD team, CI team and partners in risk, compliance, other support functions, and product
Other General RequirementsResponsibilitiesStrategy
- To achieve agreed total direct team financial and non-financial targets by acquiring, growing, and retaining profitable Business Banking customers within acceptable risk parameters.
- Contribute toward achieving team’s overall target and delivering optimal portfolio return.
- Collaborate and build effective partnerships with other RMs, team leaders, segment heads, as well as colleagues in CDD team, CI team and partners in risk, compliance, other support functions, and product
Business
- Achieve agreed total direct team financial and non-financial targets while contributing towards team’s overall deliverables through:
o Timely conversion of leads from partners, following sales DOI designed specifically for Digital Partnership
o In time of low volume of leads, to actively identifying potential prospects and advise clients to apply for digital loans through partners’ platform and convert in line with the Bank’s appetite
- Review credit proposal prepared by RM/ DPS and loan application of customers; follow up to make sure annual review is being done on timely basis
- Effectively build strong portfolio of clients with good credit records and make sure timely repayment of loans as well as high utilization ratio of approved limits
- Work closely with credit team to ensure good quality lending decisions are made; to ensure the strict adherence to the prevailing EAR / credit policy
- Implement agreed business plan to achieve sales/ revenue targets
- Generate creative ideas on customer acquisition and products/ services
- Regularly feedback to Line Manager/ Segment Head and peers on new and anticipated financial and service needs and recommend appropriate improvements to processes on new products
- Maintain a high level of professionalism in client engagement, internal stakeholder management and other business conduct
Key ResponsibilitiesProcesses
- Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
- Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
- Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis – incorporating infrastructure requirements and ensuring that they are fit-for-growth.
- Conduct regular and timely customer due diligence (CDD) reviews
- Ensure CDD profiles are error free for timely sign off
- Follow and comply with AML CDD policies and procedures where applicable
- Identify KYC issues, provide solution or escalate to line manager if necessary
- Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures
- Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures
People & Talent
- Embed the Group’s values and culture
- Coach peers and more junior staff as appropriate
- Partner effectively with internal stakeholders to deliver effective client solutions
Risk Management
- Abide by appropriate frameworks to guarantee that business is carried out within the Group’s risk appetite and relevant risks are appropriately managed in conjunction with line managers other stakeholders.
- Ensure compliance with the highest standards of regulatory conduct and compliance standards and practices as defined by internal and external requirements. This includes compliance with regulations and guidelines on Sanctions, Anti-Money Laundering (AML), and Environmental and Social Risk Management (ESRM).
- Abide by the Group’s values and code of conduct and foster a robust culture to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.
- Ensure that Risk Management matters that are brought to the job holder’s attention are subject to direct remedial action and/or ensure adequate reporting to the relevant superiors and/or Risk Committees.
- Do what is right in order to avoid reputational risks and operational losses
Key stakeholders
Internal:
- Colleagues in BB and CDD teams, Product, Risk, Compliance and other support Functions and Businesses
External:
- Key clients
Other Responsibilities
Embed Here for good and Group’s brand and values in Global Subsidiaries team in GCNA; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [NA]Governance
- Ensure relevant systems and controls pertaining to the role remit are in compliance with Group and Business policies, procedures, standards and codes, including those governing all Risk types, Compliance, Operational Risk, Technology and Operations, Finance and Reputation
- Ensure adherence with the following Regulatory Compliance policies and processes (as is applicable):
o Anti-Money Laundering (AML) and all applicable money laundering prevention procedures
o Client Due Diligence & Related Periodic Reviews
o Client Suitability Standards
o Treating Customers Fairly
o Approval & review of Credit Applications
o Maintain Documentary standards
o Data Confidentiality
o Cross-Border Policy
o Sanctions
o Environmental and Social Risk Management (ESRM)
o Anti-Bribery and Corruption (ABC)
- Embed the Group’s values and code of conduct to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture
- Engage with all audit report findings and ensure feedback is acted upon
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Lead the Business to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Operation of Financial Markets; Financial Crime Prevention;
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Skills and ExperienceUnderstanding Customer Needs
Business Markets
Financial Risk Management
Knowledge of customers
Selling
Cross SellingQualifications
- University Graduate
- Minimum 3 years of relevant experience in serving business/commercial/corporate clients. Experience in servicing international businesses under the cross-border context is a plus
- Excellent financial analysis skills and ability to assess client creditworthiness and key risk considerations / mitigations
- Sound product knowledge on trade, cash, lending and FX and strong understanding of local industries, supply/value chains and market environment
- Dedicated and committed team player with ability to work independently
- Knowledge of operational procedures, documentation requirements, banking practices and regulations related to business and commercial banking
- Firm in all business guidelines and compliance issues
- Sound knowledge of financial markets and investment products
- Outstanding communication and presentation skills
About Standard CharteredWe’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion.Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
What we offerIn line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.
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