Account Manager – eCommerce B2B2C
Opportunité de Carrière en eCommerce chez Harman
Account Manager – eCommerce B2B2C
Localisation : Amsterdam, Noord-Holland
Salaire attendu : Non spécifié
Date du poste : Sat, 07 Jun 2025 00:11:21 GMT
À propos de l’entreprise :
Harman est reconnu mondialement pour ses marques audio de renom telles que JBL et Harman/Kardon. Depuis les années 1920, l’entreprise s’efforce de révolutionner l’expérience sonore à travers des solutions technologiques innovantes et des plateformes intégrées qui rendent le monde plus intelligent et connecté. Le groupe se distingue par des normes d’ingénierie et de design rigoureuses, visant à offrir des expériences extraordinaires aux consommateurs.
Description du poste
Le poste proposé est celui d’Account Manager – eCommerce B2B2C au sein du département eCommerce de Harman pour la région EMEA, basé à Amsterdam. L’occasion se présente dans un secteur dynamique et innovant, particulièrement axé sur les ventes en ligne, la personnalisation des produits et la collaboration étroite avec divers acteurs internes et externes.
Responsabilités clés
En tant qu’Account Manager, le candidat sera co-responsable de :
- Conduite de la croissance des ventes et de l’excellence opérationnelle à l’échelle EMEA.
- Gestion et optimisation des partenariats de vente en ligne, en mettant l’accent sur la catégorie de personnalisation des produits.
- Collaboration avec les équipes d’eCommerce direct, sièges régionaux, et partenaires tiers.
- Développement de stratégies marketing orientées vers le consommateur et ajustement de l’assortiment de produits.
- Surveillance des tendances de marché concurrentiel pour identifier les opportunités de croissance.
Conditions requises
Pour réussir dans ce rôle, les candidats doivent avoir :
- Minimum de 3 ans d’expérience dans la gestion de comptes eCommerce, idéalement dans l’électronique grand public ou les industries FMCG.
- Un solide savoir-faire en dynamique B2B2C, y compris le commerce numérique et la gestion de la chaîne d’approvisionnement.
- Des compétences éprouvées en communication, avec une maîtrise de l’anglais ; d’autres langues sont un atout.
- Une maîtrise des outils modernes d’inventaire et des compétences analytiques solides.
Avantages et culture d’entreprise
Harman promet une culture d’inclusion et de diversité, valorisant chaque membre de l’équipe. Les avantages incluent :
- Flexibilité de travail avec possibilité de télétravail (jusqu’à 40 %).
- Un environnement international et convivial propice à l’épanouissement professionnel.
- Formation continue et programmes de développement professionnel.
- Des avantages compétitifs incluant un 13ème mois de salaire, un package de transport, des remises sur les produits et un système d’assurance maladie collectif.
Engagement envers l’égalité des chances
Harman est un employeur qui prône l’égalité des chances et assure que tous les candidats sont traités sans distinction de race, couleur, religion, sexe, orientation sexuelle, ou autre caractéristique protégée. Il est impératif d’examiner sérieusement les annonces d’emploi et de rester vigilant face aux opportunités qui pourraient présenter des irrégularités.
📅 Date de publication de l’offre : Sat, 07 Jun 2025 00:11:21 GMT
🏢 Entreprise : Harman
📍 Lieu : Amsterdam, Noord-Holland
💼 Intitulé du poste : Account Manager – eCommerce B2B2C
💶 Rémunération proposée :
📝 Description du poste : Do you want to work for some of the world’s leading audio brands? Become a part of the HARMAN team and get to work for JBL and Harman/Kardon.By joining HARMAN, you’ll dive headfirst into the exciting world of headphones, portable speakers, party boxes and other audio technologies, and contribute to the success of Harman Lifestyle EMEA business. The consumer audio industry is fast paced, fun and dynamic and we’re looking for someone who is proactive, loves to work with a lot of different stakeholders from all over the globe and has creative ideas.You will join our Ecommerce department for the EMEA region, based in Amsterdam in the position of:Account Manager – eCommerce B2B2CA Career at HARMAN Lifestyle:We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.
- Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel.
- Unite your passion for audio innovation with high-tech product development.
- Create pitch-perfect, cutting-edge technology that elevates the listening experience.
About the Role:As the Account Manager – eCommerce B2B2C, you will be co-responsible for driving sales growth, commercial strategy, and operational excellence across the EMEA region. Your primary focus will be on managing and optimizing key online sales partnerships for our Product Personalization category, ensuring a stable performance stream between bulk orders and B2C end consumers.You will collaborate closely with the direct eCommerce team, regional headquarters, local account managers, and cross-functional teams to develop a harmonized sales and operational plan. Additionally, you will be responsible for fostering strong relationships with both internal and external key stakeholders, including (but not limited to) local sales teams, third-party printing partners, and digital marketing teams.This role is essential in driving sales performance through promotional planning, product assortment optimization, marketing efficiencies, and data-driven decision-making. You will report to the eCommerce Manager B2B2C, with no direct reports.What You Will Do:
- Collaborate with Customer Support and local Key Account Managers to manage and optimize Product Personalization sales through B2B partners and direct-to-consumer (DTC) channels.
- Oversee merchandising and promotional activities across multiple online platforms, ensuring a competitive and appealing product presentation.
- Develop sell-out-focused marketing strategies, aligning with both B2B partner objectives and direct consumer demand.
- Work closely with your manager and operations and demand planning teams to maintain product availability and inventory efficiency.
- Support forecasting and demand planning for B2B distribution and direct import models.
- Partner with merchandising and performance teams to enhance product visibility, conversion rates, and overall sales growth.
- Monitor and report on competitive market trends, identifying opportunities for growth and differentiation.
- Provide monthly performance reports, tracking key sales and marketing metrics to optimize eCommerce strategies.
What You Need to Be Successful:
- At least 3 years of experience in sales, business development, or eCommerce account management within the Consumer Electronics, high-tech, or FMCG industries.
- Strong knowledge of eCommerce B2B2C dynamics, including digital retail, and supply chain management.
- Experience managing B2B customers, distributors, or business partners across the EMEA region.
- Excellent communication skills in English (written and oral); additional languages are a plus.
- Proficiency in modern inventory and replenishment tools, as well as strong analytical skills using MS Office and eCommerce analytics platforms.
What Makes You Eligible:
- Be willing to travel up to 10-20%, domestic and international travel.
- Be willing to work in an office / home office in Amsterdam area.
What We Offer:
- A flexible work schedule where you will be able to work from home up to 40% and the remaining days in a fantastic new office at Houthavens, Amsterdam.
- You are going to work in an international team within a friendly global working atmosphere.
- HARMAN offers a diverse and inclusive work environment that fosters and encourages career development opportunities, professional training and competitive market base compensation plus a 13th month salary, 28 holidays per year.
- You will also receive a highly valued commuter travel package, a EUR 100,- environment allowance when commuting via public transport or bike. Additionally, we provide an interesting collective health insurance scheme, pension and top-notch employee discounts on world class HARMAN/Samsung products (JBL, HARMAN Kardon, AKG etc.)
- Professional development opportunities through HARMAN University’s business and leadership academies.
- Internal talent management leadership acceleration programs.
- “Be Brilliant” employee recognition and rewards program.
- A unique opportunity to contribute to drive revenue growth and nurture strategic trust-based relationships.
You Belong Here:HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.About HARMAN: Where Innovation Unleashes Next-Level TechnologyEver since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!HARMAN is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender.#LI-AB2#LI-HybridImportant Notice: Recruitment ScamsPlease be aware that HARMAN recruiters will always communicate with you from an ‘@harman.com’ email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in ‘@harman.com’ about a job with HARMAN, please cease communication immediately and report the incident to us through:HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.© 2025 HARMAN International. All Rights Reserved. If you are using a screen reader and are having problems using this website, please call (800) 645-7484 for assistance.
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