Account Manager with German
Opportunité de Carrière : Manager de Compte avec Allemand
Présentation de l’Entreprise
Entreprise : London Stock Exchange Group (LSEG)
LSEG est un fournisseur leader d’infrastructures et de données pour les marchés financiers à l’échelle mondiale. Leur mission est de promouvoir la stabilité financière, d’autonomiser les économies et de permettre à leurs clients de générer une croissance durable.
Description du Poste
Titre du poste : Account Manager with German
Localisation : Gdynia, Pomorskie, Pologne
Date de publication : 17 avril 2025
Dès 2023, l’équipe Customer Connect de LSEG s’agrandit à Gdynia avec un nouveau centre de vente et de gestion de comptes, conçu pour maintenir des relations clients solides et stimuler la rétention et la croissance des revenus. Les missions principales du Manager de Compte incluent :
- Développement stratégique : Établir des relations clients pour un portefeuille de plus de 150 clients.
- Rétention et croissance : Maintenir des clients et augmenter le revenu au sein de votre portefeuille.
- Gestion des ventes : Maintenir un pipeline de vente dynamique, recherchant des opportunités de vente croisée.
- Collaboration interne : Travailler efficacement avec les managers de la réussite client et d’autres partenaires internes.
- Compréhension client : Connecter les cas d’utilisation des clients avec les solutions offertes.
- Amélioration des services : Conduire des migrations de produits et des projets pour améliorer le service.
- Suivi des performances : Enregistrer vos efforts pour assurer des prévisions précises.
Compétences et Exigences
Quelles compétences apporter ?
Les candidats doivent posséder les compétences suivantes :
- Langues : Maîtrise de l’anglais et de l’allemand.
- Localisation : Résider ou être prêt à déménager dans la région de Tricity.
- Expérience : Expérience pertinente ou sens développé de la gestion des comptes et des ventes.
- Intérêt pour le secteur financier : Compréhension ou curiosité forte pour les services financiers.
- Compétences relationnelles : Excellentes capacités de communication, sens de l’initiative et appréciation du travail en équipe.
Intégration et Évolution
Que ferez-vous dans vos premiers mois ?
Au cours de votre intégration, vous serez amené à :
- Évoluer dans un environnement dynamique.
- Participer à un parcours d’intégration hybride.
- Poser des questions pour gérer votre succès professionnel.
- Construire un réseau interne pour faciliter votre travail.
- Développer une compréhension solide des solutions financières et de risque de LSEG.
Conditions d’Embauche
Package proposé à Gdynia :
Les recrues bénéficient de divers avantages, tels que :
- Prime : Plan de bonus pour chaque poste.
- Bien-être : Indemnité mensuelle pour le bien-être et le travail à domicile.
- Assurance médicale : Couverture complète de soins médicaux privés.
- Cultur d’entreprise : Une culture inclusive et des événements sociaux pour les employés.
Engagement en Matière de Diversité et d’Égalité des Chances
LSEG est engagée envers une culture d’inclusion, représentant plus de 40 nationalités et favorisant un environnement de travail sans discrimination. L’entreprise valorise individuellement chaque employé afin de créer un espace où chacun peut s’épanouir.
Pour plus d’informations et pour postuler, visitez Postulez dès maintenant !.
Conclusion
Nous sommes fiers d’être reconnus comme un Excellent Lieu de Travail ’24, et nous encourageons les candidats partageant nos valeurs d’intégrité et d’innovation à rejoindre notre équipe engagée dans un rôle significatif au sein de l’écosystème financier mondial.
📅 Date de publication de l’offre : Thu, 17 Apr 2025 22:13:45 GMT
🏢 Entreprise : London Stock Exchange Group
📍 Lieu : Gdynia, pomorskie
💼 Intitulé du poste : Account Manager with German
💶 Rémunération proposée :
📝 Description du poste : Starting 2023, the LSEG Customer Connect (LCC) team is rapidly growing its footprint in Gdynia with a new Sales and Account Management hub tailor-made to maintain deep customer relationships to drive account revenue retention and growth.We are looking for a new Account Manager to join our team with multifaceted strengths to handle a defined book of business of clients in EMEA – spanning across various customer segments.Key Accountabilities
- strategically develop client relationships for a portfolio of 150+ customers
- retain clients and grow revenue across your book of business
- keep a strong rolling sales pipeline, look for up-and cross-sell opportunities at all times
- govern effective collaboration with Customer Success Managers, Proposition Sales Specialists, and other internal partners to reach sales goals
- connect client use cases to our solution offering and be your clients go-to person
- drive product migrations and projects seeking service improvement
- log your efforts and results to ensure accurate sales & cancel forecasting
What do you need to bring?
- fluency in English and German to support clients from different regions
- live in or be willing to move to the Tricity area – our office is in Gdynia and our hybrid model is a 3-day office week
- relevant work experience* or a strong sense for account management, sales, marketing, or similar, relationship-based roles in a customer supporting environment.
- good understanding of or strong curiosity about the financial services industry
- ambition & passion for ‘the new’
- a good appetite for success
- technical competence, self-starter demeanour
- outstanding communication skills, both verbal and written
- outgoing personality and thriving in a dynamic, vibrant environment
- ability to spot customer trends and strategies
- sense of accountability & timely reaction and the ability to prioritize tasks to maximise your impact
- willingness to go through a dynamic learning path over quite a few months
- team-spirit and friendly demeanour
*Our guidelines suggest prior work experience, while we look forward to applications from candidates who display a growth mindset and have a fair set of skills connected to the position.What will you do in your first few months?
- organically grow in a bold, fast-paced environment
- embrace your in-office and online onboarding journey
- raise your questions, concerns and needs to own your journey to success
- meet and bond with your Sales and Account Management team in Gdynia and beyond (several hundred potential new colleagues)
- work with the Sales and Account Management team, mentors and your leader towards building your professional AM persona
- build your internal network and learn to navigate it to get things done
- develop a general, solid understanding of our Financial & Risk solutions offering and articulate it relevantly towards clients, speaking ‘their language’
- familiarize yourself with our internal tools
- learn how to position add-ons, products & solutions to generate strong interest in our offering
- build relations by organising plenty of virtual client meetings
- contact all of your customer base and learn to skilfully navigate through difficult and easy client conversations
- build strategies to retain your customers and to meet their needs
- learn how to be in control of a conversation
- start building your sales pipeline
- develop your personal brand, be a well-versed representative of our company to the outside.
YOUR PACKAGE WHEN JOINING GDYNIA TEAM:
- Bonus: bonus plan assigned to every position
- Wellbeing: monthly wellness and work-from-home allowance, and employee assistance program
- Lunch card: meal allowance on personal lunch card provided monthly
- Healthcare: private medical care with Medicover, premium package fully covered by employer and life insurance with Generali
- Future: corporate pension plan supported by Fidelity International offering additional 5% of base salary to invest in selected funds, and LSEG Employee Share Purchase plan available
- Reward and Recognition: additional awards and vouchers available for extra achievements
- Referral: Bonus between 8,000 to 10,000 PLN for successful recommendation of a new colleague
- Development: E-learning platforms access with a range of training and certified courses
- LSEG Products: availability to access to real-time economic data through our flagship Workspace platform
- Diversity: Inclusive culture built by colleagues from over 40 countries representing various age, gender, race, and beliefs
- Charity: 2 additional days off for voluntary jobs
- Office: brand new, sustainable office with cafeteria and chillout space. Location 3T Office, Gdynia is less than 200m to PKM station and a walking distance to SKM station. Underground car park with 122 spaces for LSEG employees
- Activities: sport teams and social events to join e.g. weekly yoga classes in the office
- Company events: Annual Summer and Winter Parties for colleagues and Family Day for employees with partners and children
We’re proud to be recognised as a Great Place to Work ’24.Learn more about life and purpose of our company directly from the Gdynia colleagues’ video:LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
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