Opportunité Professionnelle au Costa Rica : Facilities Supervisor
Présentation de l’Entreprise
Bill Gosling Outsourcing est une entreprise reconnue pour ses solutions d’affaires, offrant divers services tels que le service client, la gestion des comptes à recevoir, les ventes clients et l’externalisation des processus métiers. Avec plus de 60 ans d’expérience dans l’industrie des centres d’appels, Bill Gosling dispose des technologies et des ressources nécessaires pour aider ses clients à développer leur marque et leur entreprise.
Les bureaux de l’entreprise sont répartis à l’échelle mondiale, y compris au Canada, avec une présence forte au Costa Rica, où se situe le site en pleine expansion à El Cafetal, La Ribera de Belen.
Mission du Poste
Le poste de Facilities Supervisor se concentre sur la gestion efficace des infrastructures des installations de l’entreprise. Ce rôle clé est centré sur la sécurité, la supervision et le reporting, tout en engageant le personnel dans des programmes garantissant une pratique sécuritaire au travail.
Responsabilités Principales
- Gestion des Installations : Être le premier point de contact pour toutes les questions, préoccupations et projets liés aux installations.
- Coordination des Fournisseurs : Gérer les prestataires externes tels que la sécurité, l’entretien, le nettoyage, entre autres.
- Rapports de Santé et Sécurité : Collaborer avec la direction de la clinique et l’équipe des ressources humaines pour soumettre des rapports de santé et de sécurité aux autorités compétentes.
- Enquête et Formation : Conduire des enquêtes sur les incidents de sécurité et fournir une formation sur la sécurité au personnel.
- Gestion de la Maintenance : Coordonner avec les fournisseurs pour assurer la maintenance générale et les réparations des installations.
- Conformité : Maintenir des enregistrements et certifications pour garantir la sécurité et la conformité de l’environnement de travail avec les réglementations statutaires.
Exigences et Qualifications
Les candidats doivent posséder :
- Expérience : Au moins 2 ans d’expérience en gestion des installations et en tant qu’officier santé et sécurité.
Avantages de Rejoindre Bill Gosling
- Culture de Travail : Travailler dans un environnement dynamique avec des opportunités de développement personnel.
- Politique de Congés : Profiter de jours de congé pour les anniversaires, les mariages et les circonstances de deuil (jours payés).
- Bien-être du Personnel : Offrir des séances de counseling gratuites et un service de transport porte-à-porte.
Appel à Action
Pour ceux qui aspirent à une carrière enrichissante et souhaitent contribuer à l’avenir d’une entreprise en pleine croissance, cliquez sur le bouton de candidature ici pour postuler dès maintenant !
Cette présentation respecte les normes éditoriales d’Artia13.world, en fournissant des informations claires, précises et sans parti pris. Elle met en avant les opportunités et les responsabilités liées au poste tout en respectant la diversité et l’inclusion.
📅 Date de publication de l’offre : Fri, 11 Jul 2025 22:15:37 GMT
🏢 Entreprise : Bill Gosling
📍 Lieu : San José
💼 Intitulé du poste : Facilities Supervisor
💶 Rémunération proposée :
📝 Description du poste : Bill Gosling Outsourcing is committed to the career development of our people.
If you are interested in joining a company with modern facilities and a team environment, click on the « Apply » button to get started!
– Amazing organizations don’t just happen!
– Vision, strategy and innovation come to life through execution.
– Help create the future of our growing company, where our diverse talent and culture provide the competitive advantage to help Bill Gosling Outsourcing and its flock win big.
– The Facilities Supervisor provides safety management, advice, monitoring, and reporting in the workplace, and engage staff in programs that ensure safe practice in the workplace.
Ensures the day-to-day smooth management and operation of facilities infrastructure through administrative support and overseeing maintenance of equipment and supplies, determining and scheduling repairs or renovation projects, and coordinating safety inspections tasks including vendor coordination.
– You will:– Act as first line of contact for all facilities related issues, concerns, projects, etc.
– Manage all external providers e.g.
security, maintenance provider, cleaning, building admin, etc.
– Works with the clinic management, where applicable, and HR team in submitting health and safety reportorial requirement to the respective government branch(es).
– Acts as the Pollution Control Officer of the Company, where applicable
– Manages incident report of injury, illness, and other situations related to health and safety of the employees and our workplace.
– Designs strategies to reduce incidents of illness, environmental accidents, and other issues that may affect the safety of our employees.
– Leads the investigation for environmental accidents and other safety concerns.
– Works as an SME for training programs to provide safety awareness education and refresher training to the health and safety committee and our employees.
– Provides presentations and updates about current safety hazards based on market research to educate others about avoiding health, safety, and environmental hazards
– Trains new members of the Health and Safety Committee.
– Evaluates risks associated with tools and equipment, and work environment.
– Ensures the exterior and interior of the building are maintained by coordinating with the admin and relevant vendors.
– Coordinates with vendors for general maintenance, repairs, cleaning, and painting of facility.
– General maintenance and working with respective vendors as it relates to UPS, Generator, CCTV, Facility Access Control, Fire Alarm and Suppression System, Security System and HVAC, where applicable.
– Ensures the facilities including meeting rooms, boardrooms, washrooms and cafeteria are maintained with supplies and are kept clean and tidy at all times.
– Act as our point of contact for repairs to walls, carpets, furniture, lights, and entranceways.
– Works with our Administration team in liaising with external vendors for vending machines in the pantry.
– Coordinates with our Administration team purchasing required supplies, where applicable.
– Manage purchasing with external vendors for required supplies and ensure supplier invoicing once received matches purchase orders, includes gaining approval when required
– Maintains records and certification relevant to keep the workplace safe and compliant with all statutory regulations; liaise with local authority, other tenants in the building, contractors, etc.
– Understand budgets and cost planning for facilities across applicable branches to keep costs aligned with current state of affairs and adjust services/costs, where applicable
– Attend to regular safety and facilities meetings; note all follow up action until completion.
– Ensure building, floor, pandemic, fire, evacuation plans are kept up to date.
– Acts as point of contact on any building/ facility emergency 24/7.
– Champion company core values and other company programs
– Other duties as assigned
– Experience
– 2+ years’ experience in facilities management
– 2+ years’ practice as health and safety officer
– WHY WORK WITH US- Growing Costa Rica site – be part of our growth-
– State of the art call center based in El Cafetal in La Ribera de Belen-
– Casual Dress code-
– People Development programs-
– Amazing work culture where you can learn and grow-
– Asociacion Solidarista-
– Birthday day off (paid)-
– Marriage Leave (3 days paid)-
– Bereavement Leave (3 days paid)-
– Free counseling sessions-
– Point to point transportation- WHO ARE WE
– Bill Gosling Outsourcing provides business solutions to our clients with various types of services including Customer Service, Accounts Receivable Management, Customer Sales, Contact Centre Technology, and Business Process Outsourcing.
With over 60 years in the call centre industry, we have the technology and resources to help our clients get their brand where it needs to be and grow their business.
– WHERE ARE WE
– We have offices across the Globe – Canada
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