Data-driven CRM Consultant (recently graduated)

13 juin 2025 Artia13 5 Views

Opportunité Professionnelle : Consultant CRM axé sur les données

Présentation de l’Offre

Titre du poste : Consultant CRM axé sur les données (jeune diplômé)
Entreprise : Columbia Road

Description du Poste

Dans un environnement numérique en constante évolution, Columbia Road recherche un consultant CRM axé sur les données, idéal pour un diplômé récent ou imminent. Ce rôle dynamique implique de collaborer avec des clients pour atteindre un impact commercial mesurable. Le consultant sera chargé de définir, construire et optimiser des solutions CRM et de données clients, contribuant ainsi à la génération de leads, à l’augmentation des ventes, à l’amélioration du service client et à la fidélisation de la clientèle.

Qui Sommes-Nous ?

Fondée en 2016, Columbia Road a pour mission de réinventer les méthodes traditionnelles de vente en ligne et d’accélérer les performances commerciales de ses clients. En mettant l’accent sur des résultats mesurables, l’entreprise utilise des outils variés tels que le développement, le design, et la technologie marketing pour générer une véritable valeur ajoutée.

La culture d’entreprise repose sur la transparence et l’équité, et chaque membre est encouragé à participer aux décisions affectant l’organisation. La diversité et l’inclusion ne sont pas de simples valeurs ajoutées, mais au cœur même de l’identité de l’entreprise.

Profil Recherché

Columbia Road est à la recherche de jeunes diplômés curieux et motivés, désireux de développer des solutions CRM qui permettent aux entreprises de mieux comprendre et connecter avec leurs clients. Les candidats doivent posséder une réflexion analytique et un intérêt pour les technologies CRM ainsi que pour les processus de marketing et de vente fondés sur les données.

Compétences et Expériences Requises :

Diplôme récent ou en cours d’obtention
Capacité à travailler avec des données
Intérêt pour les technologies CRM et compréhension de leurs composants techniques
Esprit d’équipe et motivation pour résoudre des problèmes concrets avec les clients
Maîtrise professionnelle du finlandais et de l’anglais

Expérience Pratique Souhaitée :

Utilisation d’outils CRM tels que Salesforce, Microsoft Dynamics, ou HubSpot
Analyse de données clients issues de plateformes de données clients ou d’automatisation marketing

Atouts Complémentaires :

Connaissance des plateformes d’automatisation marketing
Expériences en développement de cas d’utilisation alimentés par l’IA
Compétences en développement web (HTML, CSS, JavaScript, etc.)
Expérience en développement des ventes ou en intelligence de marché

Processus de Recrutement

Les candidatures doivent être soumises d’ici le 22 juin 2025. Columbia Road anticipe un processus de sélection en plusieurs étapes, comprenant des entretiens et potentiellement des missions à réaliser entre ceux-ci. Une attention particulière sera portée à l’adéquation entre le candidat et les valeurs de l’entreprise.

Avantages

Columbia Road offre un environnement de travail enrichissant et collaboratif, incluant :

Une organisation dirigée par ses employés avec un haut degré d’autonomie
Une participation au capital de l’entreprise à travers un programme d’actions réservé aux employés
Des formations continues et des sessions d’apprentissage
Bureau idéalement situé à Helsinki avec accès à des installations de bien-être
Options de avantages flexibles pour le sport, la culture, et le transport

Il est à noter que l’entreprise ne peut pas accompagner les candidats dans l’écriture de leurs thèses.

Pour plus d’informations et pour postuler, visitez le lien suivant : Postulez dès maintenant !

📅 Date de publication de l’offre : Tue, 03 Jun 2025 22:47:14 GMT

🏢 Entreprise : Columbia Road

📍 Lieu : Helsinki

💼 Intitulé du poste : Data-driven CRM Consultant (recently graduated)

💶 Rémunération proposée :

📝 Description du poste : We are looking for a recent or soon-to-be graduate to kick-start their career as a Data-driven CRM Consultant. You’ll focus on helping clients achieve measurable business impact. You will define, build, and optimise CRM and customer data solutions that drive lead generation, increase sales, enhance customer service, and build customer loyalty.Who we areIn 2016 Columbia Road was founded to challenge the old ways of doing digital business and running online sales – we exist to help our clients sell better in the digital era. This means we don’t do IT projects like most other companies, instead we work to improve our clients’ business results in a measurable way. Development, design, marketing technology, and strategy just happen to be the tools with which we create our impact.A key part of our mission is to be an excellent place to work. We are a community-led organisation, which means that we trust our employees to make the best decisions about their work themselves. This company model is based on transparency and low hierarchy, and all employees have the opportunity to be involved in company-wide decision-making. Diversity, equity, and inclusion are at the heart of how we define ourselves and everyone at Columbia Road is committed to these values.We’re looking for recent graduates who are eager to grow into the role of a data-driven CRM consultantYou’re curious, motivated, and want to help companies better understand and connect with their customers. In this role, you’ll work directly with our clients to turn customer data into practical actions that drive business growth.As a CRM consultant, you’ll define, build, and improve CRM and customer data solutions that support lead generation, sales, customer service, and loyalty. For example, you might bring marketing and sales closer together through automated, data-based processes or create digital services for customers and partners. You’ll be working at the core of our clients’ businesses; advising, designing and implementing the tech needed to drive the business forward.You’re eager to learn how to work with customer data and enable data-driven marketing, sales, and service processes. You’re interested in understanding customer journeys and how to improve the customer experience across all touchpoints. You want to gain hands-on experience with CRM tools and develop your skills in areas like data-driven sales practices and solutions.You’re analytical by nature and enjoy solving problems. You bring structure to uncertainty and stay focused under pressure. You’re ambitious and results-oriented, but you also value having fun.Columbia Road is a great place to accelerate your professional growth, and build broad experience across different business areas. We put a strong focus on learning and professional growth. You’re encouraged to explore your interests, and we’ll actively support your development. Together, we’ll look for the best ways to grow your skills throughout your client projects and in between them. Learning happens through many formats: events, mentoring, courses, certifications, and afterworks, for example.In order to be successful in this role, you should have professional proficiency in the Finnish language as well as excellent written and oral skills in English.Please note that we’re not able to offer the possibility of guiding thesis writing.Requirements

You have graduated in the past couple of years or are graduating in the near future
You think analytically and are comfortable working with data
You learn quickly and enjoy picking up new tools and concepts
You are interested in CRM technologies and understanding their technical components and capabilities
You enjoy working with people and are motivated by solving real problems together with clients
Past experience in consulting or digital sales is valuable, but not necessary
Languages: professional proficiency in Finnish and English

Required hands-on experience:

Working with CRM tools (e.g. Salesforce, Microsoft Dynamics, HubSpot)
Using customer data from systems like Customer Data Platforms, marketing automation platforms, or customer service tools to generate insights or improve customer experience

Hands-on experience in the following is considered a bonus, but not required:

Marketing Automation platforms (e.g. Salesforce Marketing Cloud, Salesforce Account Engagement, Dynamics 365 Customer Insights, Hubspot)
Experience in building AI powered use cases beyond prompting, and as a result acquired understanding of AI applications
Development skills, e.g. HTML, CSS, JavaScript, Python, SQL etc.
Sales development or sales experience
Data analytics and business intelligence

Make sure you showcase your experience and knowledge as clearly as possible in your application, resume, and possible other attachments. We value examples and results from previous projects, and we’d love to know what concrete tools you used to get those results.If you use AI when creating your application, we encourage you to do so mindfully. We’re eager to get to know the real you: your voice, your aspirations, and your personality, even if everything isn’t perfectly phrased.Recruitment processThe deadline for all applications is June 22, 2025 (Sunday). Please note that we will begin interviewing candidates during the application period and may hire as soon as we find the right person – so we encourage you to apply without delay! The start date is flexible and set for autumn 2025.The recruitment process usually has 1-3 steps during which we get to know who you are and what motivates you. We’re committed to creating a good match between you and our organisation, and want to spend time to get it right. Sometimes, we may set up a short call before the interview or an assignment might be given to you to complete between interviews.We hope to hear from you soon!Benefits

A community-led organization with a high level of autonomy
As a Columbia Road employee, you have the option to buy stocks of the company through the common employee share program
A yearly bonus based on company performance (equal to all full-time Roadies)
Recurring training and learning sessions to support your professional growth
A diverse, equitable, and inclusive workplace
Offices in downtown Helsinki (with gym and pool) and Tampere
Pick the laptop, phone of your choosing
Extensive health care services, including dental and mental health
Insurance for travel and free-time
Lunch benefit
Phone benefit
Weekly breakfasts and healthy daily refreshments
Flexible vouchers for sports, culture, commuting, and massage
Option to have a bicycle salary alternative as a part of total compensation (full-time Roadies)
Recurring Roadie-ideated events and activities
Childcare services when your child falls ill
A possibility to book the office for private events during the weekends

The deadline for all applications is June 22, 2025 (Sunday).

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