Director, Compliance (Cross-border Product Compliance)

Emploi Corée

Titre du poste : Director, Compliance (Cross-border Product Compliance)

Entreprise : 쿠팡

Description du poste : Company IntroductionWe exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.We are proud to have the best of both worlds – a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.Role OverviewDirector, Compliance build a strong compliance program Company-wide. Focusing cross-border such as Jikgu business, guide the organization and establish policies, procedures, and controls to manage and mitigate compliance risks and to ensure compliance with all laws and regulations that apply to the relevant industry, business, and compliance domain, as well as professional standards, business practices, and internal standards.What You Will Do

• Develop and maintain policies and Standard Operating Procedures (SOPs) for Cross-border Product Compliance, primarily focusing on Coupang’s global entities. These policies and SOPs will encompass compliance requirements such as product listing, SDP/labeling requirements, storage and transportation, Andon program, product recall reporting for products across various categories.
• Create a risk-based plan to conduct Cross-border Product Compliance Audits. These audits will involve extensive communication with relevant departments and data access. Supplier performance data, product returns, and customer complaints will be reviewed to identify potential risks to product safety.
• Develop a method to collect, retain, and assess applicable laws, regulations, and pertinent standards. Conduct research to assess the impact of these laws and regulations and communicate legislative or regulatory updates to business partners.
• Possess expertise in country-specific regulations for Cross-border products. Conduct special reviews of safety compliance and quality issues to identify root causes and work with relevant stakeholders to implement modifications to prevent recurrence.

Qualifications

• Working experience 15+ years, especially, 5+ years at oversea goods with working experience for regulation, compliance, quality assurance, quality controls, and/or quality audit role, especially project management
• Bachelor’s degree required from Legal or Technical discipline related to product related major
• Knowledge of retail supply chain and enforcement processes in high volume retail industries and related legal requirements
• A mix of policy and project management experience
• Skills to effectively communicate complex legal and regulatory rules to managers at all levels
• Creative thinker, ability to streamline processes, implement changes that foster higher efficiencies while meeting expectations of our internal and external stakeholders
• Problem solver, Self-driven, Interpersonal skill, Team player
• Ability to thrive in a high energy environment where tactical and strategic activities are driven in parallel

Preferred Qualifications

• Direct experience in compliance program management within fast-paced, technology driven retail businesses a strong plus
• Key Competencies: overall process ownership; deals well with ambiguity, functions well and able to clearly define processes in loosely structured situations; comfortable with following up on
• Strong attention to detail and organizational skills to work independently and autonomously.
• Good problem-solving skill: acts decisively, promptly and confidently. Not afraid to contradict others and proactively offering solutions.
• Strong written and verbal communication skills in Korean and English to deliver presentation and training

Recruitment Process and OthersRecruitment Process

• Application Review – Phone Interview – Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.

Document Return Policy * This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.

• A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
• The above paragraphs 1 – 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.

Salaire attendu :

Localisation : 서울시

Date du poste : Sun, 01 Jun 2025 03:33:16 GMT

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