Director, Search & Discovery Product, Taiwan

Emploi Taïwan

Titre du poste : Director, Search & Discovery Product, Taiwan

Entreprise : Coupang

Description du poste : About CoupangWe exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.We are proud to have the best of both worlds – a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.Role OverviewThe Search and Discovery Product Team is responsible for creating a world class search and discovery shopping experience for our customers, from “intent” based shopping to delighting the customer with serendipitous product discovery on every visit.We are obsessed with optimizing the entire search customer journey, from query understanding and search relevance to personalized and category/mission aware search and recommendation experiences. We believe the experience for finding the right fresh groceries delivered to your door the next morning should be personal and different from shopping for a new laptop or your next pair of jeans. Search and Recommendations drive over 70% of product discovery for our millions of daily customers.The Director of International Product will be responsible for leading the team that oversees our Search & Discovery Products in the Taiwan market. With the latest advances in AI/ML, we have the opportunity to rethink the traditional search stack to deliver unique high-quality experiences to our customers that were traditionally outside the realm of possibility.Key Responsibilities

• Define the vision, strategy, and roadmap for our Taiwan search and discovery stack to deliver unique customer experiences while directing day-to-day execution towards that vision.
• Empower Teams: Inspire and lead product management and cross-functional teams, fostering a culture of collaboration, innovation, and continuous improvement.
• Data-Driven Decisioning: Leverage data analytics to make informed decisions, identify trends, and proactively address optimizations to ensure we are keeping up with customer demand in terms of selection coverage.
• Champion Automation: Drive and support automation initiatives to minimize manual errors, increase efficiency, and support training data development via manual operations for various ML and automation initiatives within the retail stream.
• Drive Scalability and Growth: Develop scalable systems and tools and establish operational playbooks, performance measurement systems, feedback loops and ad-ons to enable continuous improvement.
• Manage all steps of the product lifecycle, including use case and problem statement definition, success and guardrail metrics, solution discovery, strategic development, launch, and impact analysis.
• Train up-and-coming product managers by aligning their professional interests with the team’s overall program goals and strategies.
• Establish strong working relationships with various stakeholders to deliver accurate, timely product features to continuously improve and achieve against program goals.

Qualifications

• Track record of developing and scaling innovative new products for a tier one internet or technology organization.
• Track record of managing high performing product development teams working in an agile environment with a rapid iteration cadence.
• Proven ability to understand customer needs and translate that into compelling products and services.
• Bachelor’s or Master’s degree in a technical/quantitative discipline.
• Startup experience with an ability to deal with ambiguity in a fast-paced environment and changing priorities is highly valued
• Excellent written & verbal communication skills in English.
• Mandarin language ability – preferred.
• Domain experience in a marketplace/ecommerce platform model – preferred.

Salaire attendu :

Localisation : Taipei City

Date du poste : Tue, 15 Apr 2025 00:24:59 GMT

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