Opportunité de carrière chez St. Regis Hotels
Poste : Officer-Loss Prevention (Réservé aux Omani)
Présentation de l’entreprise
St. Regis Hotels & Resorts se distingue par son engagement envers un service de luxe inégalé, à travers plus de 50 établissements prestigieux dans le monde entier. Riche d’une histoire de service sur mesure, débutée à New York au début du XXe siècle, la marque incarne l’élégance moderne alliée à une sophistication classique. Rejoindre St. Regis, c’est faire partie d’un portefeuille de marques réunies sous Marriott International, un employeur qui valorise la diversité et l’égalité des chances.
Description du poste
Le rôle d’Officer-Loss Prevention requiert une vigilance et un engagement envers la sécurité des invités et du personnel. Les responsabilités incluent :
- Patrouiller toutes les zones de l’établissement et faciliter l’accès aux chambres pour les invités.
- Surveiller les systèmes de télésurveillance et les alarmes de sécurité.
- Réaliser des inspections quotidiennes pour détecter les dangers physiques et effectuer des interventions lors d’incidents.
- Gérer les situations d’urgence et administrer les premiers secours si nécessaire.
- Compléter les rapports d’incidents et maintenir la confidentialité des documents de sécurité.
Le candidat devra également être capable de traiter des plaintes et interruptions, escorter les personnes non désirées et participer à des enquêtes en rassemblant des preuves et en menant des entretiens.
Exigences et qualifications
Qualifications requises :
- Diplôme de niveau secondaire ou équivalent G.E.D.
- Aucune expérience professionnelle antérieure n’est requise.
- Aucune expérience de superviseur n’est nécessaire.
- Pas de licences ou certifications requises.
Le candidat idéal sera en mesure de :
- Utiliser un langage clair et professionnel
- Établir des relations de travail positives
- Se conformer aux standards de qualité de l’entreprise
Engagement envers l’équité et la diversité
St. Regis Hotels & Resorts prône une politique de non-discrimination, garantissant à tous l’accès aux opportunités, indépendamment de leur parcours. Ce poste est spécifiquement réservé aux citoyens Omani, ce qui souligne une volonté de valoriser les talents locaux et de promouvoir l’inclusion sur le lieu de travail.
Conditions de travail
Localisation : Muscat
Le candidat devra être en mesure de se déplacer, de rester debout ou de s’asseoir pendant de longues périodes, et de soulever des charges pouvant atteindre 50 livres (environ 23 kg) sans assistance.
Postuler à l’offre
Pour rejoindre l’équipe de St. Regis et contribuer à l’expérience client d’exception qu’elle offre, veuillez postuler dès maintenant.
📅 Date de publication de l’offre : Wed, 09 Jul 2025 03:24:35 GMT
🏢 Entreprise : St. Regis Hotels
📍 Lieu : Muscat
💼 Intitulé du poste : Officer-Loss Prevention (Omani only)
💶 Rémunération proposée :
📝 Description du poste : Patrol all areas of the property; assist guests with room access. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Lock property entrances when required. Conduct daily physical hazard inspections. Respond to accidents, contact EMS or administer first aid/CPR as required. Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances. Call for outside assistance if necessary. Complete incident reports to document all Security/Loss Prevention related incidents. Handle all interruptions and complaints. Resolve safety hazard situations. Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses. Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.PREFERRED QUALIFICATIONSEducation: High school diploma or G.E.D. equivalent.Related Work Experience: No related work experience.Supervisory Experience: No supervisory experience.License or Certification: NoneAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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