Opportunité d’Emploi : Pet Groomer & Salon Trainer

PetSmart – Bayamón, Porto Rico

Titre du poste : Pet Groomer & Salon Trainer
Entreprise : PetSmart
Localisation : Bayamón, PR
Date de publication : 31 Mai 2025

Présentation de l’entreprise

PetSmart se définit par son engagement à prendre soin des animaux et à accompagner leurs propriétaires. L’entreprise valorise ses employés au même titre que ses animaux de compagnie, en prônant un environnement de travail inclusif et chaleureux.

Description du poste

Le Pet Groomer & Salon Trainer est chargé d’offrir un service exceptionnel aux clients tout en guidant une équipe performante dans le respect des valeurs et de la mission de PetSmart. Ce rôle consiste à fournir des services de toilettage de haute qualité en prenant soin des animaux de manière sécurisée et professionnelle.

Responsabilités essentielles

Les responsabilités du poste englobent plusieurs domaines :

Leadership et développement des employés

• Formation et développement : Sourcing et formation de nouveaux toiletteurs, ainsi que mentorat des employés existants.
• Gestion des performances : Fournir des évaluations de performances et soutenir les promotions des employés.
• Engagement : Stimuler la motivation des employés et adresser leurs préoccupations.

Expérience en salon et en magasin

• Relation client : Accueillir et conseiller les clients sur les services appropriés pour leurs animaux.
• Gestion des réservations : Utiliser le système de réservation pour gérer les rendez-vous efficacement.
• Assurance qualité : Maintenir des standards élevés de propreté et de sécurité pour tous les animaux.
• Vente : Proposer des services et produits pour améliorer l’expérience des clients.

Qualifications requises

Ce poste requiert les compétences et expériences suivantes :

• Expérience : Minimum de 2 ans dans le toilettage, avec un examen technique possible.
• Disponibilité : Flexibilité pour travailler les weekends et jours fériés.
• Compétences techniques : Maîtrise des outils et produits de toilettage.
• Communication : Compétences verbales et écrites solides.
• Organisation : Attention aux détails et capacité à travailler sous pression.

Environnement de travail et exigences physiques

Le poste exige de rester debout, se déplacer et soulever des charges allant jusqu’à 50 livres. Les candidats doivent être à l’aise avec un environnement modérément bruyant où des animaux sont présents.

Avantages offerts

PetSmart propose plusieurs bénéfices attractifs, notamment :

• Rémunération hebdomadaire.
• Avantages santé (médicaux, dentaires, visuels).
• Plan 401k et assistance pour la formation.
• Promotions internes et opportunités de carrière.
• Déductions pour les employés et autres avantages.

Inclusivité et opportunité d’emploi

PetSmart s’engage à offrir des opportunités égales à tous les candidats, indépendamment de leur race, couleur, religion ou autre caractéristique protégée par la loi. L’entreprise encourage l’application des candidats de tous horizons, en valorisant la diversité comme un atout.

Pour postuler: Les candidats intéressés sont invités à soumettre leur candidature via le lien suivant :
Postulez dès maintenant !

L’avenir peut être radieux pour ceux qui choisissent de partager leur passion pour le bien-être des animaux au sein de PetSmart. En intégrant cette communauté, vous aurez l’opportunité de créer des moments mémorables pour les animaux et leurs maîtres.

---

📅 Date de publication de l’offre : Sat, 31 May 2025 05:37:38 GMT

🏢 Entreprise : PetSmart

📍 Lieu : Bayamón, PR

💼 Intitulé du poste : Pet Groomer & Salon Trainer

💶 Rémunération proposée :

📝 Description du poste : Job Description:PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!Pet Groomer and Salon TrainerAbout Life at PetSmartAt PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.Benefits that benefit youTake care of yourself and your family members—whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings:

• Paid weekly
• Full time hours
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Associate discounts and perks
• Paid time off for fulltime associates
• Career pathing
• Development opportunities

JOB SUMMARYPetSmart’s Salon Experience Lead (Groomer & Salon Trainer) is responsible for providing exceptional service to pet parents and supporting a high performing team while upholding the company’s vision, mission, values, and strategy. This role will deliver professional quality services with the upmost focus on quality and care of pets. The Salon Experience Lead will support the development of bathers and new stylists, seeing them through the entire pet stylist development program.ESSENTIAL RESPONSIBILITIESJob responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:People Leadership:

• Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth. as well as providing feedback into associate performance reviews, disciplinary action and promotions.
• Responsible for developing new and existing associates through bather and/or stylist certification process.
• Identifies candidates internally to attend academy training to become stylists.
• Delegate and validate completion of daily tasks for salon.
• Address and administer associate complaints and grievances.
• Recognizes and celebrates associates driving overall associate engagement.

Salon and Overall Store Experience:

• Responsible for pet parent experience and the outcomes of interactions conducted over the telephone, in person or online, and responding to general pet parent concerns.
• Greets and supports pet parents, answers their questions and recommends wellness solutions based on the pets’ need.
• Engages with pet parents at checkout to drive connection and rebooking.
• Communicates and drives pet parent engagement around marketing promotions.
• Utilizes salon tools including the booking system and call logs to make reservations and conduct necessary appointment calls.
• Maintains store standards and leads a culture of empowerment by ensuring compliance to our policies and procedures (P&Ps) and code of ethics.
• Independently performs full menu of bath, brush and grooming services and standalone services, such as nail trims, teeth brushing, and sanitary services in accordance with PetSmart’s bathing standards and procedures.
• Promotes opportunities to grow salon sales to help achieve sales targets and productivity, and any other relevant salon metrics.
• Maintains operational standards including cleanliness, sanitation, and humane conditions for all pets in the grooming area.
• Responsible for taking immediate action and reporting when a sick/injured pet is identified in the store; transport to the vet as needed.
• Maintains communication with Experience Leader on business trends and provides best practices to suggest for implementation.
• Communicates and reports any facilities or supply needs to the Experience Leader or Leader on Duty.
• Recommends, informs, and sells services and merchandise.
• Assists and works in other departments as required. Other duties may be assigned.

QUALIFICATIONS

• 2+ years grooming experience; may be asked to complete a technical exam.
• Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
• Proficiency with use of tools, equipment and products to perform technical work safely.
• Proficiency in computer applications.
• Strong written and verbal communication skills.
• Ability to react under pressure and maintain composure.
• Strong organizational skills and attention to detail and safety measures.

SUPERVISORY RESPONSIBILITY

• No direct reports, however, are expected to guide and support the development of other associates.
• Provides feedback on associate performance to direct supervisor.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do what you loveJoin us for a chance to make a meaningful impact every day. Whether it’s helping a customer choose their first fish, celebrating a pet’s birthday, or seeing the smile on a pet parent’s face after a fresh groom—you’ll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We’re excited to hear your story and learn more about you! Apply Now!This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described atPetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

➡️ Candidater en ligne

---

🔎 Offre d’emploi vérifiée et enrichie selon la ligne éditoriale de l’Association Artia13 : éthique, inclusion, transparence et vigilance contre les annonces trompeuses.

🌍 Retrouvez d’autres offres sur artia13.world