10 juillet 2025 Artia13 1 Views

Présentation du Poste : Senior Specialist IT chez Metso

Contexte et Objectifs

Metso, un leader de l’industrie, invite les candidats qualifiés à rejoindre son équipe en tant que Senior Specialist IT. Cette position offre l’occasion de contribuer à une transformation positive dans l’utilisation durable des ressources naturelles. La mission de Metso repose sur l’innovation, l’inclusion et l’engagement en faveur de l’environnement, témoignant de sa responsabilité sociale au sein de l’industrie.

Description du Poste

En tant que Senior Specialist IT, le candidat retenu jouera un rôle crucial dans la gestion des activités réseau de l’entreprise au Chili. Le poste est basé à Santiago, Chili, et le titulaire reportera au Country IT Manager.

Responsabilités Principales

Gestion des Services Réseau : Surveiller et maintenir la performance des services réseau afin d’assurer une connectivité fiable.
Infrastructure Informatique : Déployer et entretenir les infrastructures de datacenter et de cloud, tout en soutenant l’informatique utilisateur.
Assistance IT : Aider le manager IT dans diverses tâches, y compris la gestion des fournisseurs externes.

Exigences du Poste

*Le candidat idéal doit posséder les qualifications suivantes :*

Éducation : Diplôme en Administration des Réseaux et Systèmes ou équivalent.
Expérience : Minimum de 10 ans d’expérience en gestion réseau avec une connaissance approfondie des technologies et protocoles de sécurité.
Langues : Maîtrise de l’anglais et de l’espagnol, la connaissance du portugais étant un atout.

Compétences Techniques

Expérience avec des logiciels réseau comme Cisco, Aruba, et des dispositifs de sécurité tels que Palo Alto.
Capacité à diagnostiquer et résoudre les problèmes de réseau, de serveurs et d’informatique.
Compréhension des processus ITIL et des meilleures pratiques en gestion des services.

Culture et Valeurs de l’Entreprise

Metso se distingue par son engagement envers la diversité et l’inclusion. L’entreprise s’engage à créer un environnement de travail où chaque personne a l’opportunité de développer ses compétences, de participer à des projets innovants et de progresser dans sa carrière.

Le poste est régi par la loi 21.015, favorisant l’inclusion des personnes en situation de handicap sur le marché du travail.

Avantages Offerts

Environnement de Travail : Une culture respectueuse et ambitieuse, et l’opportunité de travailler dans un cadre international.
Stabilité Professionnelle : Une entreprise bien établie offrant des perspectives à long terme.
Opportunités de Développement : Des formations continues et des ressources pour soutenir votre croissance personnelle et professionnelle.

Comment Postuler

Les candidats intéressés sont invités à soumettre leur candidature en anglais. Pour postuler, cliquez sur le lien suivant :
Postulez dès maintenant !

Engagement Égalitaire

Metso est un employeur offrant des chances égales, veillant à ce que toutes les candidatures soient examinées sans considération de race, religion, nationalité, genre ou statut de handicap. Cette approche démontre l’engagement de l’entreprise envers la justice et l’équité sur le lieu de travail.

Conclusion

Le rôle de Senior Specialist IT chez Metso représente une opportunité unique pour les professionnels désireux d’intégrer une entreprise axée sur la durabilité et l’innovation. Rejoindre Metso, c’est participer activement à un avenir meilleur.

📅 Date de publication de l’offre : Thu, 26 Jun 2025 22:01:39 GMT

🏢 Entreprise : Metso

📍 Lieu : Santiago Centro

💼 Intitulé du poste : Senior Specialist IT

💶 Rémunération proposée :

📝 Description du poste : Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.Job posting end date:Metso believes that diversity and equal opportunity are key factors in strengthening innovation and collaboration. We welcome all interested applicants and are committed to creating an inclusive work environment.Our selection criteria are based solely on professional skills and abilities.This job offer is governed by law 21.015, which encourages the inclusion of people with disabilities in the labor market.At Metso, there will always be an opportunity for you to learn and try something new, in a workplace where diversity and inclusion are encouraged, promoted and integrated into our culture. The ambitious and international work environment will allow you to grow, continuously develop and realize your potential. Leaders will guide you on your growth journey.We are seeking a Senior Specialist IT to join our IT team. You will be responsible for to manage all network related activities and services delivered to Chile not limited to additional responsibilities such as datacenter and cloud infrastructure, end user computing. In this position, you will report to the Country IT Manager, Chile.This position is based in Santiago, Chile.Areas of responsibilityPrimary Responsibilities:Oversee network services to ensure optimal performance and reliability. Key responsibilities include implementing new network solutions, monitoring network devices, maintaining network security, collecting and analyzing performance data, troubleshooting issues, anticipating potential problems, and conducting routine maintenance.Additional Support:Provide assistance to the IT Manager across all assigned areas of responsibility, extending beyond the scope outlined above as needed.Education

Network and System Administration Degree

Languages

Fluency in both English and Spanish is required. Proficiency in Portuguese is considered an asset.

Tasks and DetailsNetwork:

Deploy and maintain IT network infrastructure (LAN, WAN, WLAN) according to the company needs and coordinate the development and maintenance based on the global standard process.
Deploy and maintain Voice services (Mobile, landlines, VoIP, PBX).
Troubleshoot local area networks (LANs), wide area networks (WANs) and WLAN services including at the user, to ensure minimal connectivity problems and outage.
Evaluate data utilization to ensure networks are performing below at peak capacity and suggest solutions to improve performance and mitigate disaster.
Enhancing network security, as well as documenting network processes and cabling layouts.
Support firewall environments (Palo Alto, Prisma) in line with Global IT security policy.
Liaise with Global management teams, Network tower and service desk on a regular basis
Manage 3rd parties involved in Network & Voice services Management.
Create or update technical documentation for network installations or changes to existing
Evaluate current network infrastructure and create proposals to enhance and get it always updated, it includes Metso offices and sites inside customer mines.
Involved in new IT demands: Business Requests, Pre-projects, Ongoing Projects, Activities, Project Meetings, General Definitions.

IT Operations:

Fully supporting IT in crisis, providing quick diagnostic, troubleshoot and communication to end-users.
IT Communications contact to translate IT Material/Trainings to Spanish.

Support Services:

Daily and deeply involved in TCS service management.
Ensure that support services are being delivered according to Business expectations.
Taking decisions for issues where TCS needs guidance or have cost involved or is out scope, etc.
Supporting and guiding TCS thru subjects they don’t know how to support. Acting as last mile from support teams.
Actively involved in TCS service management, participating in weekly meetings, reviewing the operation, numbers, age of tickets, points to improve, reporting deviations, behavior, etc.
Escalating relevant subjects, pushing for follow-ups and proper answers.
Work on support process improvements.
Supporting critical cases/tickets focused in troubleshoot the issue to Metso Business.

Basic requirements of the position

Degree in Information Technology or related discipline.
a minimum of 10 years of experience in the position is required.
Extensive knowledge of network connectivity, technologies, protocols, and security.
Network software experience, e.g. Aruba/HP, SolarWinds, Cisco Systems
Network devices experience, e.g. Firewalls (Palo Alto, Prisma, etc), VPN, WAN and SD-WAN routers, Switches (Aruba, HP, etc), Access Points (Aruba)
Computer OS basic knowledge, e.g. Windows 10 (Performance monitor, event viewer, general troubleshotting)
Server OS basic knowledge, e.g. Windows 2008/2012/2016/2019, Server Virtualization (e.g. VM Ware)
Know how to conduct diagnosis & troubleshooting for network, servers, computing, etc
Knowledge of Process, Roles and Responsabilities of ITIL Change Management and Global SMO (Service Management Office)
Able to work under pressure and meet deadlines.
Able to demonstrate a high degree of flexibility including shift and out of hours working
Able to fully support IT in crisis, providing quick diagnostic, troubleshoot and communication to end-users.
Good Interpersonal, communication skills and team player.
Willing to learn, adapt to the company culture, changes and having the right attitude.
Fundamentals in project management
Fluent English and Spanish are mandatory, Portuguese is a plus
Availability to frequent travels mainly inside Chile (national travels) to visit MO sites and sites inside customer mines to audit IT infrastructure and services.

We offer:

A friendly and respectful environment that values high ambition, putting our clients at the center of everything we do, doing it together and open and honest communication.
Stable and consolidated company that can provide you with a long-term projection.
Metso creates a unique workplace. We have an environment that combines a respectful and results-oriented culture in an exceptional way. Of course, we offer you all the benefits and opportunities of a large global company.

Additional informationPlease submit your application in English language.– – – –Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.Metso is a frontrunner in sustainable technologies, end-to-end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and service expertise. We are the partner for positive change.Metso is headquartered in Espoo, Finland. At the end of 2024 Metso had close to 17,000 employees in around 50 countries, and sales in 2024 were about EUR 4.9 billion. Metso is listed on the Nasdaq Helsinki.

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